Introduction Artificial intelligence (AI) and Natural language processing (NLP) are making a big difference in our daily lives. A virtual assistant chatting like a real person or As we finish typing, the search AI engine recognises our needs and returns all of the relevant stuff. These technologies are changing how we interact with machines. Take, […]

This week in AI, we have updates First from Microsoft, who launched there smallest AI model, the Phi 3. We will also explore the world of autonomous racing and its challenges.Finally, Adobe has introduced some new AI tools that can help make creative work easier and more fun! Let’s check out these highlights together. Microsoft […]

Seamless AI Knowledge Retrieval:  Quick access to knowledgebase information is now essential for productivity, informed decision-making, and providing outstanding customer service. However, conventional approaches to information retrieval frequently fall short and waste time and effort. Having instant access to the knowledge you need can make all the difference in a world where efficiency is a […]

Ticketing AI: Your shortcut to efficient support solutions. The integration of artificial intelligence into ticketing systems has revolutionised the way organisations manage their customer support. This blog post will explore the benefits of AI-powered ticketing, including improved efficiency, reduced costs, and enhanced customer satisfaction. Understanding the ticketing system? A ticketing system is a software application […]

You are reading latest edition of This Week in AI, where we bring you the most recent advancements and updates in the field of artificial intelligence. In week 10, we have witnessed major launches and developments from various organisations, including Meta, Microsoft, and Hugging Face. Let us see the highlights of this week’s AI industry. […]

We have all engaged with voice AI chatter such as Siri, Alexa, Google Assistant, and various others. These AI-powered conversational agents are not only changing the way we interact with technology; these voice assistants have become part of our everyday routines. But have you ever thought about how these voice AI chatbots actually work? And […]

Choice between Retrieval or Generative Chatbot Chatbots are becoming increasingly useful in our daily lives, from virtual voice assistants like Siri, Google Assistant, and Alexa to customer support chatbots on websites. Chatbots are designed to provide human-like responses to user queries. They can be broadly categorised into two types: retrieval-based chatbots and generative chatbots. This […]

You are reading This Week in AI, and this is week 9 of the edition. Developments in AI this week include updates from Grok-1.5V, OpenAI’s GPT-4 Turbo, and Meta AI on WhatsApp. Let’s explore these advancements in detail! Grok-1.5 Vision Preview Grok-1.5V is a multimodal model capable of processing text and visual information. Its enhanced capabilities […]

Automation and human support have an important role in improving the user experience, particularly in customer support services. This combination of technology and human interaction is at the core of modern customer service. In this article, we will see how the integration of AI chatbots with human assistance improves customer service. We will discuss how […]