

Are you ready to take your conversations with ChatGPT to the next level? OpenAI is excited to announce the launch of Custom Instructions, a groundbreaking feature that allows you to customize ChatGPT’s responses according to your specific requirements and preferences. Whether you’re a language learner, a writer, a professional, or just someone looking for a more tailored AI experience, Custom Instructions are here to make your interactions more efficient, effective, and enjoyable.
Custom Instructions empower you to provide context and requests that ChatGPT will consider for every conversation going forward. This means you no longer have to repeat essential information or preferences each time you interact with ChatGPT. The model will remember and apply your instructions consistently, streamlining your conversations and saving you valuable time.
Early testers of Custom Instructions have already discovered its immense potential across various fields:
Starting today, Plus plan users can access Custom Instructions through the beta version. Here’s how you can enable the feature:
Please note: At this time, Custom Instructions are not yet available in the UK and EU.
OpenAI recognizes the value of steerability in ensuring ChatGPT effectively serves the unique needs and contexts of its users. The implementation of Custom Instructions addresses user feedback and minimizes the friction of starting each ChatGPT conversation afresh. With enhanced steerability, ChatGPT becomes a more valuable tool for users across 22 countries, catering to diverse preferences and requirements.
OpenAI’s introduction of Custom Instructions is a significant step toward making AI interactions more personal and efficient. Plus users can now take advantage of this exciting feature to streamline conversations and benefit from the immense potential it offers. As ChatGPT continues to evolve and grow, we can look forward to more innovations and improvements that will further enhance our AI-powered experiences.
So, what are you waiting for? Try out Custom Instructions today and witness the power of a personalized ChatGPT experience like never before!

TL;DR A customer experience strategy is a documented plan for how people, process, and technology work together across every customer touchpoint, not just a support-team initiative. Strong CX optimization can drive 5 to 10 percent revenue growth and reduce costs by 15 to 25 percent within two to three years, making it an executive-level priority. […]


SaaS companies usually do not hit support overload because the product is failing. They hit it because the product is working. More users mean more onboarding questions, more billing confusion, more integration issues, more feature requests, more account-access problems, and more tickets arriving outside business hours. A small support team that could manage 500 customers […]


TL;DR OpenAI shipped workspace agents inside ChatGPT Business and Enterprise in April 2026, giving the product the ability to plan multi-step work and act inside connected tools. The update narrows the gap between ChatGPT and dedicated AI agents for internal work, but it does not replace customer-facing support platforms. Workspace agents live in the ChatGPT […]


AI has become part of how modern SaaS products operate in everyday use. It appears in small but meaningful moments, such as when a support request is resolved without delay, when onboarding adapts to how a user actually works, or when routine account changes happen without manual intervention. These experiences shape how teams and customers […]


Customer conversations have become one of the most important parts of the customer experience, but they are also one of the hardest to scale. Businesses today are expected to provide instant responses across websites, messaging apps, social media, and support channels without significantly increasing support costs or team size. This shift has made Chatbot as […]


TL;DR AI voice agents have moved past answering questions to resolving real issues and completing tasks across business systems, working from a caller’s intent instead of a fixed script. Five trends define where the technology stands in 2026: real-time adaptive conversations, emotion-aware responses, full-duplex interaction, multilingual and accent handling, and brand-level voice personalization. The payoff […]
