YourGPT helps eCommerce brands grow by increasing sales and automating support without coding.
Order Tracking
Let customers instantly check order status, shipping updates, and delivery ETA - all within the chatbot.
Payments & Refunds
Promotions & Offers
Feedback Collection
Product Recommendations
Cart Management
Order Tracking
Let customers instantly check order status, shipping updates, and delivery ETA - all within the chatbot.
Launch Your AI Chatbot in 4 Simple Steps
From training to deployment here's how ecommerce brands automate support and drive more sales with AI.
Step 1
Train your AI with your business data
Connect your product catalog, return policies, and help docs. YourGPT instantly learns no manual tagging or formatting required.
Step 2
Customise Your AI chatbot
Set the tone, design, and behavior whether you want a friendly product guide or a formal support assistant. Customise everything from widget to workflow.
Step 3
Deploy AI across your channels
Launch your AI agent on every platform your customers use from WhatsApp and Messenger to your website or helpdesk.
Step 4
Track performance and improve
Monitor impact, CSAT, customer sentiment, and intent. Improve your AI with real-time data and improve it every day.
We're proud to have earned the trust of these companies and individuals. Their feedback is a testament to the quality of our work and the value we bring to our clients.
The ability to create customized workflows and choose from different LLMs has been incredibly useful for my business. It offers flexibility and adaptability, allowing us to tailor the AI to our needs.
Ariel D.
I love the user-friendly dashboard and intuitive dashboard. It's so easy to navigate and get things done. And when I run into issues, the support team is there to guide me every step of the way.
Michal .
YourGPT is incredibly easy to use and set up. Whether you need simple features or advanced customization, they have everything covered. And their customer support? Always friendly and ready to help – truly excellent service!
Gianlucca D.
YourGPT provides accurate and human-like responses to customer queries. The multi-channel support integration with platforms like Messenger, WhatsApp, and Slack makes it easy for our support agents to connect with customers on their preferred platform. It's been a game-changer for our customer service.
Achal G.
YourGPT AI has transformed how we handle customer interactions. With its no-code ai agent builder and quick integrations, we've improved response times and customer satisfaction. A game-changer for our support team!
Trampth
YourGPT AI helped us improved communication for government agencies and labor unions. The AI-powered chatbots efficiently handle inquiries, reducing workload and improving service quality.
Julian
We needed an AI assistant that could handle complex queries and integrate with multiple platforms—YourGPT AI delivered. The setup was smooth, and the results speak for themselves!
Markus
I would like to thank the YourGPT team. With YourGPT AI, we improved our customer service, making responses faster and more accurate. The automation helps us handle more work without hiring new team members, and the AI understands our business needs perfectly.
Eilon
YourGPT AI has saved us countless hours by automating routine support requests. The AI understands context better than anything we've used before, making customer interactions feel natural and engaging.
Martin
We wanted a chatbot that could scale with our business, and YourGPT AI exceeded expectations. The advanced AI features and analytics tools give us deep insights into customer behavior, helping us improve continuously.
Ronan
YourGPT AI has enhanced our customers travel booking experience by providing instant, accurate responses and trip planning for customers. It's like having a 24/7 travel assistant that never misses a beat!
Théo
The ability to create customized workflows and choose from different LLMs has been incredibly useful for my business. It offers flexibility and adaptability, allowing us to tailor the AI to our needs.
Ariel D.
I love the user-friendly dashboard and intuitive dashboard. It's so easy to navigate and get things done. And when I run into issues, the support team is there to guide me every step of the way.
Michal .
YourGPT is incredibly easy to use and set up. Whether you need simple features or advanced customization, they have everything covered. And their customer support? Always friendly and ready to help – truly excellent service!
Gianlucca D.
YourGPT provides accurate and human-like responses to customer queries. The multi-channel support integration with platforms like Messenger, WhatsApp, and Slack makes it easy for our support agents to connect with customers on their preferred platform. It's been a game-changer for our customer service.
Achal G.
YourGPT AI has transformed how we handle customer interactions. With its no-code ai agent builder and quick integrations, we've improved response times and customer satisfaction. A game-changer for our support team!
Trampth
YourGPT AI helped us improved communication for government agencies and labor unions. The AI-powered chatbots efficiently handle inquiries, reducing workload and improving service quality.
Julian
We needed an AI assistant that could handle complex queries and integrate with multiple platforms—YourGPT AI delivered. The setup was smooth, and the results speak for themselves!
Markus
I would like to thank the YourGPT team. With YourGPT AI, we improved our customer service, making responses faster and more accurate. The automation helps us handle more work without hiring new team members, and the AI understands our business needs perfectly.
Eilon
YourGPT AI has saved us countless hours by automating routine support requests. The AI understands context better than anything we've used before, making customer interactions feel natural and engaging.
Martin
We wanted a chatbot that could scale with our business, and YourGPT AI exceeded expectations. The advanced AI features and analytics tools give us deep insights into customer behavior, helping us improve continuously.
Ronan
YourGPT AI has enhanced our customers travel booking experience by providing instant, accurate responses and trip planning for customers. It's like having a 24/7 travel assistant that never misses a beat!
Théo
The ability to create customized workflows and choose from different LLMs has been incredibly useful for my business. It offers flexibility and adaptability, allowing us to tailor the AI to our needs.
Ariel D.
I love the user-friendly dashboard and intuitive dashboard. It's so easy to navigate and get things done. And when I run into issues, the support team is there to guide me every step of the way.
Michal .
YourGPT is incredibly easy to use and set up. Whether you need simple features or advanced customization, they have everything covered. And their customer support? Always friendly and ready to help – truly excellent service!
Gianlucca D.
YourGPT provides accurate and human-like responses to customer queries. The multi-channel support integration with platforms like Messenger, WhatsApp, and Slack makes it easy for our support agents to connect with customers on their preferred platform. It's been a game-changer for our customer service.
Achal G.
YourGPT AI has transformed how we handle customer interactions. With its no-code ai agent builder and quick integrations, we've improved response times and customer satisfaction. A game-changer for our support team!
Trampth
YourGPT AI helped us improved communication for government agencies and labor unions. The AI-powered chatbots efficiently handle inquiries, reducing workload and improving service quality.
Julian
We needed an AI assistant that could handle complex queries and integrate with multiple platforms—YourGPT AI delivered. The setup was smooth, and the results speak for themselves!
Markus
I would like to thank the YourGPT team. With YourGPT AI, we improved our customer service, making responses faster and more accurate. The automation helps us handle more work without hiring new team members, and the AI understands our business needs perfectly.
Eilon
YourGPT AI has saved us countless hours by automating routine support requests. The AI understands context better than anything we've used before, making customer interactions feel natural and engaging.
Martin
We wanted a chatbot that could scale with our business, and YourGPT AI exceeded expectations. The advanced AI features and analytics tools give us deep insights into customer behavior, helping us improve continuously.
Ronan
YourGPT AI has enhanced our customers travel booking experience by providing instant, accurate responses and trip planning for customers. It's like having a 24/7 travel assistant that never misses a beat!
Théo
The ability to create customized workflows and choose from different LLMs has been incredibly useful for my business. It offers flexibility and adaptability, allowing us to tailor the AI to our needs.
Ariel D.
I love the user-friendly dashboard and intuitive dashboard. It's so easy to navigate and get things done. And when I run into issues, the support team is there to guide me every step of the way.
Michal .
YourGPT is incredibly easy to use and set up. Whether you need simple features or advanced customization, they have everything covered. And their customer support? Always friendly and ready to help – truly excellent service!
Gianlucca D.
YourGPT provides accurate and human-like responses to customer queries. The multi-channel support integration with platforms like Messenger, WhatsApp, and Slack makes it easy for our support agents to connect with customers on their preferred platform. It's been a game-changer for our customer service.
Achal G.
YourGPT AI has transformed how we handle customer interactions. With its no-code ai agent builder and quick integrations, we've improved response times and customer satisfaction. A game-changer for our support team!
Trampth
YourGPT AI helped us improved communication for government agencies and labor unions. The AI-powered chatbots efficiently handle inquiries, reducing workload and improving service quality.
Julian
We needed an AI assistant that could handle complex queries and integrate with multiple platforms—YourGPT AI delivered. The setup was smooth, and the results speak for themselves!
Markus
I would like to thank the YourGPT team. With YourGPT AI, we improved our customer service, making responses faster and more accurate. The automation helps us handle more work without hiring new team members, and the AI understands our business needs perfectly.
Eilon
YourGPT AI has saved us countless hours by automating routine support requests. The AI understands context better than anything we've used before, making customer interactions feel natural and engaging.
Martin
We wanted a chatbot that could scale with our business, and YourGPT AI exceeded expectations. The advanced AI features and analytics tools give us deep insights into customer behavior, helping us improve continuously.
Ronan
YourGPT AI has enhanced our customers travel booking experience by providing instant, accurate responses and trip planning for customers. It's like having a 24/7 travel assistant that never misses a beat!
Théo
Security and Compliance
Your security is our top priority. We understand the importance of security and compliance to you, and we're fully committed to provide safe and secure platform.
SOC 2 Type 2 Certified
GDPR Compliant
Frequently Asked Questions
What is an AI chatbot in eCommerce?
An AI chatbot in eCommerce is a virtual assistant that helps customers in real-time across your website, WhatsApp, and other channels. It answers product questions, handles order tracking, recommends items, and even processes returns—automatically. This improves customer satisfaction and reduces your support workload.
How do I add an AI chatbot to my Shopify store?
Sign up on YourGPT.ai
Create a chatbot and set up its tone, brand styling, and greeting.
Train it using your FAQs, product catalog, shipping policies, etc.
Copy the embed code and paste it into your Shopify theme.
Go live and monitor performance. Use insights to improve the bot over time.
Can I use ChatGPT for eCommerce tasks?
Answer customer questions instantly
Suggest personalised products
Help with size, delivery, and stock queries
Draft replies for support teams
Does the AI chatbot work with WooCommerce and other platforms?
Yes. YourGPT supports WooCommerce, Shopify, Magento, BigCommerce, and other leading eCommerce platforms. You can integrate it via script embed, plugin, or API—depending on your setup.
What are the benefits of AI chatbots in eCommerce CRM?
Auto-logging all customer interactions
Organizing leads and tickets
Segmenting buyers based on behaviour
Predicting next purchases
Triggering targeted follow-ups via WhatsApp or email
How does an AI chatbot improve eCommerce automation?
Auto-replying to FAQs and order updates
Recommending products based on behaviour
Collecting reviews and feedback
Upselling and cross-selling in real-time
Can I use the chatbot with WhatsApp for eCommerce support?
Answer product and order queries in real-time
Send payment links, delivery updates, and promotional offers
Collect customer data and feedback on WhatsApp
Can the chatbot handle post-sale support?
Track orders and update delivery status
Answer return/refund questions
Offer product care tips
Re-engage customers with offers or feedback forms
Is it possible to train the chatbot on my product catalog?
Yes. You can upload your product catalog (CSV, Excel, or from Shopify/WooCommerce), and the chatbot will automatically learn product names, descriptions, prices, and stock availability. This enables accurate, instant responses to product-specific questions.
Can I customise the chatbot to match my brand?
Absolutely. You can fully customise the chatbot's name, logo, colours, tone, welcome message, and even button style—so it fits seamlessly into your website or app.
How accurate are the responses?
The chatbot uses your business data—FAQs, product pages, policies, and more—to give precise, brand-aligned replies. You can preview, test, and fine-tune answers anytime.
What happens if the AI doesn't know the answer?
Escalate to a human agent
Ask the user to rephrase
Or collect the query for review later
How long does it take to set up?
Most stores go live in under 10 minutes. Just upload your content, review sample replies, and paste the embed code. No developers required.
Is there a free trial or demo?
Yes. You can try the chatbot for free, including full access to training, integrations, and chat preview. No credit card required.
Will this replace my support team?
No. The chatbot reduces repetitive queries so your team can focus on high-value tasks. You can also use it to assist agents by providing AI-suggested replies.
Does it support multiple languages?
Yes. The AI GPT chatbot supports multilingual responses on 100+ languages including English, German, French, Spanish, Chinese, Hindi, Arabic, and more—based on your audience.
How do I know if the chatbot is working well?
Chat analytics
Resolution rate
Most asked questions
Customer Sentiment
Can I collect leads or emails through the chatbot?
Yes. You can collect emails, phone numbers, location, or any custom field during the chat and sync it with your CRM or email platform.
Automate your E-commerce Business with AI Chatbot
Get started with our AI Chatbot to automate your e-commerce business and provide instant support to your customers.
