8 Best Kore.ai Alternatives for Conversational AI in 2025

Kore.ai is a popular conversational AI platform used by enterprises across industries. It offers AI and pre-built solutions tailored to specific business needs.

But not every organisation finds it to be the right fit.

Some businesses feel Kore.ai is too complex to implement. Others mention challenges with customisation or long deployment cycles. For teams looking for a simpler setup, faster results, or more flexibility, Kore AI may not always meet expectations.

That’s why many companies are exploring alternatives.

In this post, we’ve listed 8 Kore.ai alternatives for 2025—focusing on platforms that offer easier integration, better adaptability, and features that match how your business actually operates.

---

The Limitations of Kore AI

Kore ai is a feature-rich conversational AI platform, but there are a few limitations businesses should consider before adopting it.

1. Lack of Transparent Pricing
Kore does not publish its pricing openly. For small and mid-sized businesses, the cost can be unpredictable—especially when scaling usage or accessing advanced features.

2. Complex Integrations
While Kore ai supports various third-party tools, integrating with custom-built systems or legacy software can be challenging. Businesses often need technical resources to manage the setup and maintenance.

3. Performance Under Load
Some users report slower response times when handling high interaction volumes. Ensuring stable performance at scale may require extra tuning and infrastructure support.

4. Limited Channel Support
Kore.ai supports common channels like web and mobile, but may not offer native support for all messaging platforms or voice assistants. Businesses wanting a broader omnichannel presence might need additional development.

5. Time-Intensive Implementation
Deploying Kore.ai often involves configuring APIs, building workflows, and training the AI. Without a dedicated team, the setup process can take longer and lead to higher implementation costs.

---

The 8 Best Alternatives of Kore AI

1. YourGPT: No-code AI agent builder for automating support, sales, and marketing across messaging apps.

2. Yellow AI: Automates customer service across voice, chat, and email with multilingual and integration support.

3. Haptik: Virtual assistants for customer engagement on websites, apps, and social media.

4. ManyChat: Chat marketing tool for automating interactions and lead capture on Instagram, WhatsApp, and Messenger.

5. Boost.ai: Enterprise-focused AI for automating customer interactions across chat and voice, 24/7.

6. Ada.cx: Automates support across channels, resolving over 70% of queries without human agents.

7. Rasa: Open-source platform for building fully customizable virtual assistants with flexible deployment.

8. Tars: No-code chatbot builder with templates for quick setup on websites and messaging platforms.

---

Kore.ai vs The Competition: 8 Alternatives You Should Know

A detailed comparison of top AI platforms that businesses are using instead of Kore AI.

1. YourGPT AI

YourGPT is an AI agent platform that lets businesses create custom AI agents and AI chatbots without any coding. It works with popular messaging apps like WhatsApp, Telegram, and Slack, and supports over 100 languages.

With features like voice agents, self-learning, sequential agents, and lead generation, businesses across industries are already using to automate task, customer support, sales, and marketing to reduce manual effort and saving time.

Features:

• No Code AI Agent: Create AI agent based on your business knowledge, you can also created flows for fully control of your agent.
  
• Flow Guided Agents: Fully control your AI agent to work reliable for your business automation with AI Studio.
  
• Omnichannel Support: Works with SMS, WhatsApp, Telegram, Messenger, Line, Instagram, and more.
  
• Multilingual AI Support: communicate with your users in over 100 languages, making your business truely global.
  
• Multiple Integrations: Connects with CRM, e-commerce platforms, and helpdesk tools.

Pricing Plans:

• Essential Plan: $49/month
  
• Professional Plan: $99/month
  
• Advance Plan: $399/month
  
• Enterprise : Book a call to discuss

User Interface:

• Clean and intuitive dashboard for managing conversations and automation.
• Drag-and-drop workflow builder for quick chatbot setup.

Customer Support:

• 24/7 availability with AI support options.
  
• Discord Support
  
• Resources – Help center, videos, blog
  
• Email Support
  
• Dedicated Account Manager (for Advanced Needs)

The YourGPT AI agent builder is ideal for businesses looking to automate customer support, sales, marketing, or internal workflows with a reliable AI solution.

2. Yellow AI

Yellow AI is an AI-powered platform designed to automate customer service, offering personalized interactions across multiple communication channels.

Key Features

• Omnichannel Support – Works across voice, chat, and email to ensure a consistent experience.
  
• Multilingual Capabilities – Supports multiple languages, making it easier for businesses to serve a diverse audience.
  
• Voice AI (VoiceX) – Provides AI-driven voice agents capable of managing complex conversations.
  
• System Integrations – Offers over 150 pre-built integrations for quick deployment with existing tools.

Pros

• High Automation – Can automate a significant portion of customer queries, helping reduce operational costs.
• Improved Customer Experience – Delivers fast, natural responses, contributing to higher customer satisfaction.
• Scalable – Built to support businesses as they grow.

Cons

• Pricing Details – Costs are not publicly available and require direct contact with the sales team.
• Complexity for Small Businesses – The platform’s extensive features may be more than what smaller businesses need.

Pricing

Yellow.ai does not disclose its pricing structure publicly. Businesses need to reach out to their sales team for customized quotes based on specific needs.

3. Haptik

Haptik is a conversational AI platform designed to help businesses improve customer engagement and automate interactions. With AI-powered virtual assistants, it streamlines support, enhances efficiency, and provides a seamless user experience across multiple channels.

Features

• AI-Powered Customer Experience (CX) Suite – Uses AI to personalize conversations, improve response accuracy, and optimize customer support.
  
• Omnichannel Integration – Works across websites, mobile apps, and social media platforms to maintain consistent engagement.
  
• Multilingual Support – Supports multiple languages, allowing businesses to serve a diverse customer base.
  
• Conversational CRM – Helps businesses manage customer relationships through AI-driven conversations, enhancing engagement and satisfaction.

Pros

• User-Friendly Interface – Simple navigation and easy management, even for non-technical users.
  
• Context-Aware AI – Uses natural language processing to deliver more relevant and personalized responses.
  
• Scalable – Designed to support businesses of all sizes, from startups to large enterprises.

Cons

• Pricing Transparency – Costs are not publicly listed and require direct consultation with the sales team.
  
• Integration Requirements – Depending on existing systems, setup may require technical expertise.

Pricing

Haptik does not provide public pricing details. Businesses need to contact the sales team for a customized quote based on their specific needs.

4. ManyChat

ManyChat is a chat marketing platform that helps businesses automate customer interactions across messaging channels like Instagram, WhatsApp, and Facebook Messenger.

Features

• Omnichannel Automation – Enables seamless communication across multiple platforms, ensuring consistent customer engagement.
  
• Lead Generation Tools – Captures email addresses and phone numbers, automatically adding them to a contact database.
  
• Automated Responses – Engages with messages, reactions, and mentions instantly to improve response times.
  
• Analytics and Insights – Provides data on customer interactions, helping businesses refine their engagement strategies.

Pros

• Easy to Use – Allows businesses to set up automated campaigns without coding or a large budget.
  
• Scalable – Handles large volumes of inquiries, making it suitable for businesses of all sizes.
  
• Affordable – Offers a free plan with basic features, allowing businesses to get started without upfront costs.

Cons

• Additional AI Costs – Advanced AI features require a $29/month add-on to the Pro plan.
  
• Ad Budget Considerations – Inefficient ad spending can lead to higher costs without guaranteed returns.

Pricing

• Free Plan – $0 per month with basic features.
  
• Pro Plan – Starts at $15 per month for up to 500 contacts, with pricing increasing as contact lists grow.

5. Boost.ai

Boost AI is a conversational AI platform designed for enterprises looking to automate customer interactions with virtual agents. Its scalability and integration capabilities make it a strong option for businesses needing AI-driven support solutions.

Features

• Enterprise-Ready Platform – Offers a secure, scalable solution that integrates with existing business systems for reliable performance.
  
• AI-Powered Automation – Combines traditional conversational AI with generative AI to improve customer interactions while maintaining control over AI responses.
  
• Omnichannel Support – Boost.ai provides consistent, high-quality interactions across multiple customer touchpoints, including chat and voice, ensuring a seamless user experience.
  
• 24/7 Availability – Provides round-the-clock support, ensuring customers always have access to assistance.

Pros

• Strong Customer Feedback – High user ratings and a 94% recommendation rate indicate strong satisfaction.
  
• Automation Guarantee – The boostPledge program ensures at least 40% of customer interactions are automated.

Cons

• Implementation Complexity – Initial setup may require significant effort, especially for organizations with limited technical resources.
  
• Pricing Transparency – Costs are not publicly listed, requiring direct contact with the company for details.

Pricing

Boost.ai does not disclose pricing publicly. Businesses need to reach out to the company for customized quotes based on their needs.

6. Ada.cx

Ada cx is an AI-powered customer service automation platform designed to improve customer experiences by handling interactions across multiple channels. It provides a scalable solution for businesses looking to streamline customer support operations.

Features

• Omnichannel Support – AI agents can be deployed across chat, voice, and email, ensuring consistent customer interactions.
  
• No-Code Integration – Allows businesses to set up AI agents without requiring technical expertise.
  
• AI-Driven Automation – Resolves over 70% of customer inquiries autonomously using multiple AI models.
  
• System Integrations – Connects with platforms like Contentful, Salesforce, and Twilio to share data in real-time.

Pros

• High Automation Rate – Reduces the workload on human agents by resolving a large portion of inquiries automatically.
  
• Enterprise-Grade Security – Complies with HIPAA, SOC2, and GDPR standards to protect sensitive data.
  
• Scalable – Adapts to growing business needs without impacting performance.

Cons

• Pricing Details – Costs are not publicly available and require direct contact with Ada.cx.
  
• Setup Complexity – While the platform offers no-code integration, configuring advanced features may require technical expertise.

Pricing

Ada.cx follows a performance-based pricing model, meaning businesses only pay for AI-resolved conversations. For specific pricing details, businesses need to contact Ada.cx directly.

7. Rasa

Rasa is an open-source conversational AI platform that helps businesses build, deploy, and manage virtual assistants. Known for its flexibility and developer-friendly tools, it allows organizations to customize AI solutions without being tied to a single vendor.

Features

• Customizable AI Framework – Rasa’s open-source architecture allows businesses to tailor AI models and conversation flows based on unique requirements.
  
• Rasa Studio – A no-code interface that simplifies chatbot development, testing, and optimization, making it easier for teams to collaborate.
  
• Flexible Deployment – Supports both cloud and on-premises deployment, giving organizations full control over data security and compliance.
  
• Comprehensive Testing Tools – Provides built-in testing features to ensure AI assistants function accurately and reliably in real-world interactions.

Pros

• Scalability – Designed to support high volumes of interactions and complex workflows.
  
• Community Support – As an open-source platform, Rasa benefits from a large developer community that contributes to ongoing improvements.

Cons

• Implementation Complexity – Requires development resources, which may be a challenge for smaller teams.
  
• Learning Curve – Teams new to conversational AI may need time to get familiar with Rasa’s advanced features.

Pricing

Rasa offers different options based on business needs:

• Open Source – Free access to core functionalities, suitable for developers and smaller projects.
  
• Rasa Pro – Enterprise-level features with advanced capabilities, available through a subscription model with customized pricing.
  
• Managed Service – A fully managed solution with premium support for organizations that prefer to outsource infrastructure management. Pricing is provided upon request.

8. Tars

Tars is a conversational AI platform that helps businesses improve customer experience and streamline processes through AI-powered chatbots. It simplifies complex interactions, making automation more accessible for businesses of all sizes.

Key Features

• No-Code Chatbot Builder – A drag-and-drop interface allows users to create chatbots without programming skills.
  
• Omnichannel Deployment – Supports chatbots on websites, WhatsApp, and other platforms for consistent engagement.
  
• AI-Powered Chatbots – Features like Tars Prime integrate AI technologies such as ChatGPT for improved responses.
  
• Pre-Built Templates – Industry-specific templates enable faster chatbot deployment and customization.

Pros

• Easy to Use – The no-code interface makes chatbot creation accessible to non-technical users.
  
• Scalable – Suitable for businesses of all sizes, supporting growth and increasing interaction volumes.

Cons

• Pricing Information – Costs are customized and require direct consultation with Tars.
  
• Advanced Features – Some functionalities may require technical expertise for proper implementation.

Pricing

Tars offers tailored pricing based on business needs. Companies interested in the platform need to contact Tars for specific pricing details.

---

How to Identify the Best Alternative to Kore AI Platform

The right conversational AI platform should align with your business goals—whether that’s faster support, better customer engagement, or lower operational costs. A good platform should be accurate, scalable, and simple to integrate into your existing systems.

Here are some of the aspects to look for:

1. Advanced AI Capabilities
The AI should understand intent accurately, manage complex conversations, remember context, and support multiple languages. These capabilities directly impact how helpful and human the chatbot feels to your users.

2. Omnichannel Support
The platform should work across web, mobile apps, WhatsApp, Facebook Messenger, Line, email, and voice agents. Consistent performance across all touchpoints keeps the customer experience smooth and connected.

3. Scalability and Performance
It should be able to handle thousands of interactions without lag. High performance under load is essential for growing businesses that serve users at scale.

4. No-Code Builder + Developer Tools
A drag-and-drop interface helps non-technical teams build fast. Meanwhile, developer tools like API calling and code execution options give full control to build more advanced, customised solutions when needed.

5. Customisation and AI Training
The platform should let you train the AI, edit responses, and that improves over time with usage. This improves accuracy and relevance over time.

6. Security and Compliance
Strong security features like encryption, role-based access, and audit logs are non-negotiable. The platform should meet standards such as GDPR and SOC 2, especially if you’re handling sensitive customer data.

---

FAQ

---

How do I choose the best Kore.ai alternative for my business? ▼

Consider factors like cost, ease of use, industry fit, integration capabilities, and scalability. If you need an affordable, no-code chatbot with multilingual support, YourGPT.ai is a strong choice.

Which Kore.ai alternative is the most cost-effective? ▼

YourGPT.ai is among the most cost-effective options, offering powerful AI chatbot capabilities at competitive pricing, especially for startups and small businesses.

Does YourGPT.ai support multiple languages? ▼

Yes, YourGPT.ai offers multilingual support, allowing businesses to engage customers in various languages across different channels.

What is the best Kore.ai alternative? ▼

The best Kore.ai alternative depends on your business needs. YourGPT.ai is a top choice for its user-friendly interface, affordability, and AI-powered automation.

Conclusion

Choosing the right conversational AI platform isn’t just about features—it’s about finding a solution that works for your team, your customers, and your long-term goals. While Kore.ai has its strengths, it may not fit every business—especially those looking for a simpler, faster, and more flexible setup.

YourGPT is one of the platforms that stands out for businesses that value quick deployment, no-code customization, and broad omnichannel support. It’s built to reduce complexity and give teams more control without needing heavy technical resources.

Before making a decision, map your business requirements—channels you want to support, internal capabilities, and expected usage scale. Then compare platforms based on practical fit, not just feature lists.

The best platform is the one that helps you serve your customers better—without slowing your team down.