7 Best AI Chatbot Alternatives to Gupshup for Business in 2025

Gupshup is a chatbot platform that businesses use, though some users have encountered limited AI capabilities, slow feature development, and restricted integrations. These limitations can affect automation quality, customer interactions, and overall scalability.

This post covers seven top Gupshup alternatives for 2025 that offer more advanced AI, faster build, consistent development, and better integrations. Each option is analyzed for its strengths, helping you choose the right fit based on business needs.

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Why Business Looking for Alternatives to Gupshup?

Gupshup is a widely used messaging and chatbot platform, but it doesn’t always keep up with business demands. Limited AI capabilities, slow feature development, and integration constraints often lead companies to explore better options.

Challenges with Gupshup:

• Limited AI Capabilities – Lacks advanced AI-driven automation for complex customer interactions.
  
• Slow Feature Development – New updates and improvements take time, limiting innovation.
  
• Integration Gaps – Compatibility with third-party tools is limited, affecting workflow efficiency.
  
• Scalability Constraints – Businesses needing flexible automation often outgrow its capabilities.

The right alternative offers stronger AI, faster innovation, and seamless integrations to support business growth. As companies demand smarter and more adaptable chatbot solutions, Gupshup alternatives are gaining traction.

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Top 7 Gupshup Alternatives for 2025:

If Gupshup doesn’t meet your needs, these alternatives offer better automation, flexibility, and integration:

1. YourGPT – A no-code AI agent builder that supports 100+ languages and integrates with WhatsApp, Telegram, Slack, and more.
   
2. Verloop – An AI chatbot and voice automation platform for customer support, built to handle conversations at scale.
   
3. Sendbird – A real-time chat and messaging solution for apps and websites, with AI moderation and engagement tools.
   
4. Wati – A WhatsApp Business API provider that automates customer interactions with chatbots and a shared team inbox.
   
5. Kore ai – An AI chatbot platform built for enterprises, offering automation across multiple communication channels.
   
6. DoubleTick – A WhatsApp marketing and automation tool that helps businesses send bulk messages, manage campaigns, and track engagement.
   
7. DelightChat – A WhatsApp support and marketing platform designed for e-commerce, offering automation and team collaboration features.

These platforms help businesses improve customer engagement, automate messaging, and streamline support.

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Comparison of the Top Seven Gupshup Alternatives in 2025

Lets see the Comparison of the best Gupshup alternatives based on features, pricing, integrations, and unique strengths.

1. YourGPT

YourGPT is an AI platform that lets businesses create custom AI agents without any coding. It works with popular messaging apps like WhatsApp, Telegram, and Slack, and supports over 100 languages.

With features like voice recognition, smart conversations, and lead generation, YourGPT helps businesses improve customer support and automate tasks to save time and effort.

Features:

• No Code AI Agent: Create AI agent based on your business knowledge, you can also created flows for fully control of your agent.
  
• Flow Guided Agents: Fully control your AI agent to work reliable for your business automation with AI Studio.
  
• Omnichannel Support: Works with SMS, WhatsApp, Telegram, Messenger, Line, Instagram, and more.
  
• Multilingual AI Support: communicate with your users in over 100 languages, making your business truely global.
  
• Seamless Integrations: Connects with CRM, e-commerce platforms, and helpdesk tools.

Pricing Plans:

• Essential Plan: $49/month
  
• Professional Plan: $99/month
  
• Advance Plan: $399/month

User Interface:

• Clean and intuitive dashboard for managing conversations and automation.
• Drag-and-drop workflow builder for quick chatbot setup.

Customer Support:

• 24/7 assistance with live support and detailed documentation.

Integration Options:

• Supports CRM, analytics, and customer service tools.
• API support for custom automation and AI-driven interactions.

YourGPT makes AI-powered messaging simple and effective, helping businesses automate communication while keeping conversations personal and responsive.

YourGPT AI agent builder is ideal for businesses that need an AI solution to automate customer support, sales, marketing, or internal workflow.

2. Verloop.io

Verloop.io is a conversational AI platform that helps businesses automate customer interactions through chat and voice AI. It provides an end-to-end solution for enhancing customer engagement with AI-driven automation and real-time support.

Features:

• AI-Powered Chatbots: Automate conversations across web, mobile, and messaging apps with intelligent virtual assistants.
  
• Multilingual Support: Communicate with customers in multiple languages to enhance global reach.
  
• Lead Qualification & Engagement: Capture, qualify, and nurture leads through AI-driven conversations.
  
• Advanced Analytics & Insights: Track chatbot performance, analyze customer interactions, and optimize workflows.

Pricing Plans:

• Free Trial: Test Verloop.io’s capabilities with a limited-time trial.
  
• Starter Plan: Basic chatbot features for small businesses.
  
• Growth & Enterprise Plans: Advanced AI automation, analytics, and integrations for scaling businesses.

User Interface:

• Customizable UI: Adapt chatbots to match brand identity and user experience.
  
• Developer-Friendly SDKs: Seamless integration with web and mobile applications.

Customer Support:

• Comprehensive Documentation: Step-by-step guides and API references for easy implementation.
  
• Dedicated Support: Assistance with troubleshooting and chatbot optimization.

Integration Options:

• CRM & Helpdesk Integrations: Works with platforms like Salesforce, Zendesk, and Freshdesk.
• API Access: Enables custom automation and chatbot enhancements.

Verloop.io simplifies customer support automation with AI-powered solutions, helping businesses improve response times, engagement, and customer satisfaction.

3. Sendbird

Sendbird is a messaging platform that helps businesses integrate in-app messaging, voice, and video chat into mobile and web applications. It’s a powerful alternative to Gupshup for companies looking to enhance user engagement through real-time communication features.

Features:

• In-App Chat: Fully customizable chat experience with private/group messaging, message search, and read receipts.
  
• Voice & Video Calls: High-quality one-on-one and group voice/video calls for seamless user interaction.
  
• Rich Media Sharing: Supports images, videos, and files for dynamic conversations.
  
• Scalability: Handles applications with millions of users, ensuring reliability as user bases grow.

Pricing Plans:

• 30-Day Free Trial available.
  
• Starter Plan: Basic chat features for small businesses.
  
• Pro Plan: Advanced tools and analytics for scaling businesses.

User Interface:

• Customizable UI to match the app’s design and user experience.
  
• Comprehensive SDKs for iOS, Android, and JavaScript for seamless integration.

Customer Support:

• Extensive documentation and developer resources.
  
• Support for troubleshooting and implementation guidance.

Integration Options:

• Works with various mobile and web applications.
  
• API access for custom automation and chat feature enhancements.

Sendbird makes in-app communication simple and effective, helping businesses improve user engagement and retention with real-time messaging and chat solutions.

4. Wati

Wati is a customer engagement platform that helps businesses automate and manage customer interactions using the WhatsApp Business API. It provides a scalable and user-friendly solution for streamlining communication.

Features:

• Shared Team Inbox: Collaborate with your team using a unified inbox for all customer messages.
  
• No-Code Chatbot Builder: Easily design and deploy chatbots without coding.
  
• Broadcast Messaging: Send bulk messages to reach a wider audience efficiently.
  
• Integration Capabilities: Connect seamlessly with Shopify, WooCommerce, Zoho CRM, and more.
  
• Analytics & Reporting: Gain insights to monitor performance and optimize strategies.

Pricing Plans:

• Starter Plan: $49/month – Includes 1 user and 1,000 free conversations per month.
  
• Pro Plan: $98/month – Includes 5 users and 5,000 free conversations per month.
  
• Business Plan: Custom pricing with unlimited users and higher conversation limits.

User Interface:

• Intuitive and user-friendly dashboard for managing conversations.
• No-code setup, making it easy to deploy and customize workflows.

Customer Support:

• Comprehensive documentation and learning resources.
• Support for troubleshooting and implementation guidance.

Integration Options:

• Works with e-commerce platforms, CRMs, and business tools.
• API support for advanced automation and custom workflows.

Wati makes WhatsApp-powered customer engagement simple and effective, offering businesses a feature-rich, scalable, and user-friendly platform to enhance communication.

5. Kore.ai

Kore.ai is a conversational AI platform that helps enterprises automate customer interactions, enhance engagement, and streamline operations. It provides intelligent virtual assistants with advanced AI and automation capabilities.

Features:

• No-Code/Low-Code Development: Build and deploy AI-powered virtual assistants easily with a user-friendly interface.
• Advanced NLP & AI: Understands user intent and context for natural and accurate conversations.
• Omnichannel Support: Deploy chatbots across websites, mobile apps, messaging platforms, and voice assistants.
• Industry-Specific Solutions: Prebuilt templates for healthcare, banking, retail, and more for faster implementation.
• Analytics & Insights: Real-time dashboards and reports to optimize bot performance.

Pricing Plans:

• Automation AI & Search AI: Priced per 15-minute conversation session.
• Contact Center AI & Agent AI: Billed per agent seat (named or concurrent).
• Add-ons: Custom features and integrations available at extra cost.
• Custom Pricing: Businesses can request a quote for tailored solutions.

User Interface:

• Intuitive dashboard for managing virtual assistants and workflows.
• No-code/low-code tools for quick deployment and customization.

Customer Support:

• Extensive documentation and learning resources.
• Support for troubleshooting and implementation guidance.

Integration Options:

• Works with CRMs, enterprise applications, and communication tools.
• API support for advanced automation and custom workflows.

Kore.ai is a powerful alternative to Gupshup for enterprises seeking an advanced AI chatbot platform with deep automation, omnichannel capabilities, and industry-specific solutions.

6. DoubleTick

DoubleTick is a WhatsApp-focused business communication platform that helps businesses streamline customer interactions on WhatsApp. It provides automation tools and multi-agent support to enhance engagement and response efficiency.

Features:

• WhatsApp Business Automation: Automate messaging and streamline customer communication.
• Real-Time Analytics: Track message delivery, response times, and performance metrics.
• Multi-Agent Support: Enable multiple agents to manage WhatsApp conversations simultaneously.
• API Access: Integrate with existing customer support tools for seamless workflow management.

Pricing Plans:

• Cost-Effective Plans: Designed for small businesses and WhatsApp-centric operations.
• Custom Pricing: Businesses can request tailored pricing based on their needs.

User Interface:

• Clean and intuitive dashboard for managing WhatsApp conversations.
• Easy-to-use tools for team collaboration and automation setup.

Customer Support:

• Help center with detailed documentation.
• Assistance for onboarding and API integration.

Integration Options:

• Works with CRM and customer support platforms.
• API support for workflow automation and data synchronization.

DoubleTick is a strong alternative to Gupshup for businesses looking for a WhatsApp-exclusive solution with real-time analytics and multi-agent support, though it lacks multi-channel capabilities and advanced AI automation.

7. DelightChat

DelightChat is a cost-effective WhatsApp API provider designed for e-commerce businesses looking to simplify customer interactions and support. It streamlines order tracking, customer inquiries, and support processes.

Features:

• E-commerce Optimization: Built-in workflows for order updates, customer support, and tracking.
• User-Friendly Interface: Simple and easy-to-use, ideal for small teams and startups.
• Affordable Pricing: Budget-friendly solution tailored for small businesses and e-commerce ventures.

Pricing Plans:

• Cost-Effective Plans: Designed for small businesses and e-commerce-focused operations.
• Custom Pricing: Businesses can request tailored pricing based on their needs.

User Interface:

• Clean and intuitive dashboard for managing WhatsApp interactions.
• Designed for quick setup and minimal learning curve.

Customer Support:

• Help center with detailed documentation.
• Assistance available for troubleshooting and onboarding.

Integration Options:

• Works seamlessly with e-commerce platforms.
• API access for automating customer interactions.

DelightChat is an excellent choice for small e-commerce businesses seeking a simple, cost-effective WhatsApp support solution, though it may not be ideal for businesses needing advanced customization.

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How to Choose the Right Gupshup Alternative?

When selecting a Gupshup alternative, consider platforms that best align with your business requirements. Key factors to evaluate include:

• Features and Performance
  Look for platforms with AI-powered automation, omnichannel messaging, and advanced engagement tools to enhance customer interactions.

• Ease of Use
  Choose a solution with an intuitive interface that simplifies setup and daily management, even for non-technical users.

• Customization and Integration
  Ensure the platform supports custom workflows and seamless integration with your existing tools, CRM, or third-party applications.

• Pricing and Scalability
  Select a provider with flexible pricing plans that suit your budget and offer scalability as your business expands.

• Customer Support and Resources
  Assess the quality of customer support, availability of documentation, tutorials, and community resources for troubleshooting and assistance.

By considering these essential factors, you can find a Gupshup alternative that improves customer engagement, streamlines communication, and aligns with your business goals.

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FAQs:

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What is Gupshup, and how does it work? ▼

Gupshup is a cloud-based messaging and chatbot platform that helps businesses automate conversations across multiple channels like WhatsApp, SMS, and social media. It provides messaging APIs, a chatbot builder, and AI-powered automation to enhance customer interactions.

Why do businesses look for Gupshup alternatives? ▼

Businesses seek alternatives to Gupshup due to concerns about pricing, limited customization options for chatbot workflows, integration challenges with third-party tools, and scalability issues for advanced AI or automation needs.

What are the key factors to consider when choosing a Gupshup alternative? ▼

When selecting an alternative, consider AI capabilities, ease of use (no-code or low-code options), omnichannel support, seamless integrations with business tools, and flexible pricing and scalability to match business growth.

Which is the best no-code alternative to Gupshup? ▼

YourGPT is one of the best no-code alternatives, offering an easy drag-and-drop chatbot builder, omnichannel support, AI-powered automation, and seamless integrations with business tools like CRMs and e-commerce platforms.

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Conclusion: Choose the best Gupshup Alternatives

Gupshup is a chatbot platform, but many businesses find it limiting. It lacks strong AI, updates slowly, and doesn’t integrate well with other tools. If your business needs better automation, faster responses, and smarter AI, switching to a better alternative makes sense.

Among the top choices, YourGPT is the best no-code chatbot builder. It works with WhatsApp, Telegram, Slack, and many other platforms. It supports over 100 languages, offers smart automation, and easily connects with your CRM, e-commerce store, or helpdesk. Unlike Gupshup, YourGPT grows with your business, helping you automate customer service, sales, and internal workflows without coding.

For businesses focused only on WhatsApp, Wati and DoubleTick offer a good tools. If you need advanced AI chatbots for enterprise use YourGPT & Kore ai is a solid choice. Sendbird work well for real-time messaging in different channels.

The best chatbot platform depends on your needs. If you want an easy, powerful AI chatbot that works everywhere, YourGPT is the smartest choice. It gives businesses 24/7 customer support, seamless integrations, and a no-code AI agent builder—making automation simple and effective.