A Decagon Alternative You Can Start Using Today

Decagon runs what its platform page calls a network of frontier and specialized models, chosen and managed by Decagon rather than by you. YourGPT is model-agnostic. Switch between GPT, Claude, Gemini and others at any time, match a model to each use case, and see the credits consumed and average cost per chat for each one. Enterprise plans can connect a model you fine-tuned yourself.

Yes, and it sits in the plan rather than in a quote. Decagon's voice agent is strong, with inbound and outbound calls, advanced turn-taking, hundreds of voice profiles and escalation that hands a human the call summary. YourGPT's voice agent also works both ways, answering inbound calls and placing outbound ones for reminders, follow-ups and lead qualification, and the same trained agent covers your chat and messaging channels.

Decagon lists chat, voice, email, SMS, WhatsApp and custom surfaces, in more than 70 languages with automatic detection and switching. Instagram, Messenger, Telegram and Slack are not on that list. YourGPT deploys one trained agent to website chat, WhatsApp, Instagram, Messenger, Telegram, Slack and email, plus inbound and outbound voice, in over 100 languages.

Both let a non-engineer shape the agent, from different directions. AOPs are written in natural language like an SOP, with Python tools, MCP support and Git-backed staging and production workspaces underneath for engineers. AI Studio is a canvas instead, where API calls, custom code and branches are nodes you place, and event or schedule triggers let an agent start a conversation. AI Studio needs no Python, no Git and no engineering workflow around it.

Yes, through our API, MCP server, Zapier, Make.com, Pabbly and webhooks, and AI Studio can call those endpoints mid-conversation. This is an honest difference in convenience. Decagon ships named connectors for Salesforce, Intercom, Zendesk, Zendesk Sunshine, Kustomer, Confluence, Contentful, Amazon Connect and RingCentral, so those systems are a switch for its customers rather than a setup task.

Yes. Run both at once during the 7-day free trial, point YourGPT at the same help-center content and docs your Decagon agent works from, and compare resolution quality on real conversations before you move any traffic. Because YourGPT trains on your content rather than a rebuilt flow, there are no AOPs to port. Switch channels across one at a time once you are satisfied.

Fifteen to thirty minutes. Point YourGPT at your website, docs, PDFs, Notion or Google Docs, set your tone and guardrails, connect your channels and publish. No developers needed. Decagon tells enterprise buyers to expect weeks rather than months, with a forward-deployed team included on every engagement, and evaluation starts with a demo rather than with the product.

YourGPT, on both cost and speed. Decagon's product, proof and go-to-market all target enterprise contact centres, its deployments run in weeks alongside a forward-deployed team, and its rate comes out of a negotiation. YourGPT starts at $39 a month with 3 seats and 10M AI credits, takes about 30 minutes to launch, and grows into multi-agent systems on the same platform.

Decagon documents more. It names SOC 2 Type II, ISO 27001, PCI, HIPAA, GDPR and CCPA, holds zero-day retention agreements with its AI providers, redacts PII through Google's DLP service, and supports Okta and Microsoft Entra SSO. YourGPT is SOC 2 Type II certified and GDPR compliant with EU data residency available, encrypts data in transit and at rest, and gates SSO and SAML to Enterprise plans. We hold no PCI, HIPAA or ISO 27001 attestation. Verified.

Four cases. A large enterprise that wants a vendor inside the programme gets a forward-deployed team, Watchtower reviewing every conversation, live experiments and Decagon University. Procurement requiring PCI, HIPAA or ISO 27001 gets all three, and we hold none of them. A regulated deployment gets pre-launch simulations, a supervisor model and bad-actor screening. And a stack on Salesforce, Zendesk, Kustomer or Amazon Connect gets native connectors instead of wiring. Verified against decagon.ai.

YourGPT is the no-code AI agent platform for customer support, sales, and operations. Its agents take real action, not just answer. Teams build self-learning, multi-agent systems that resolve up to 90% of repeated queries, deployed from one omnichannel integration across web, WhatsApp, Instagram, voice, and more, with live handoff to a human team when a conversation needs one.

Yes. SKNANB, a Caribbean bank, reached an 85% customer query resolution rate and a 60% reduction in response time after launching on YourGPT, with a 40% increase in customer satisfaction. Mageplaza, which serves 119,000 clients across 176 countries, cut response times by 50%. Leya AI runs over 1,000 support conversations a month and automates more than 80% of them, including Stripe subscription cancellations. More than 10,000 teams run support, sales, or ops agents on YourGPT.