Build a Powerful LINE AI Chatbot in Minutes

You define the escalation behavior. The AI can transfer the conversation to a human agent when a customer asks for one or when it can't resolve the issue, route the chat to a specific agent or department, or collect details so your team can follow up faster. Your agents see the full conversation history when they take over.

Yes. You can upload documents (PDF, DOC, TXT), link your website so pages are ingested automatically, and add FAQs directly. The AI answers from this knowledge base, so it uses your terminology, your policies, and your product details rather than generic responses.

Absolutely. You control the persona, tone, and style of responses, from formal for financial services to friendly for a restaurant, and you can create fixed answers for specific questions where wording matters.

Yes. With AI Studio you can connect APIs and let the agent take actions during a LINE conversation: look up an order status, check availability and book an appointment, create a support ticket, or update your CRM. The AI decides when to call each function based on what the customer asks.

Yes. The same agent can run on your website widget, WhatsApp, Messenger, Instagram, Telegram, and more, with one knowledge base and consistent answers across every channel. Conversations from all channels land in one inbox.

Yes. LINE Official Account Manager includes basic auto-reply (keyword-triggered messages, greeting messages, and business-hours responses), and LINE has been testing a simple AI chatbot feature in some markets. A YourGPT AI agent goes further: it understands free-text questions, answers from your own business content, replies in 100+ languages, and hands conversations to your team when needed. Your rich menu, set up in LINE OA Manager, keeps working alongside the AI agent.

LINE is the leading messaging app in Japan, Thailand, and Taiwan. In these markets, customers routinely message businesses through LINE Official Accounts, so a LINE chatbot often reaches more of your audience than email or SMS. If your customers are in these countries, LINE is usually the first channel worth automating.

You can build a LINE AI chatbot and test it during YourGPT's 7-day free trial. No credit card is required to start. After that, pricing follows YourGPT's standard plans rather than per-message fees on our side, and integrations are available on every plan; see the YourGPT pricing page for details. Your LINE Official Account and Messaging API channel are managed separately by LINE.

Yes. YourGPT is GDPR compliant and SOC 2 Type II certified, with encryption in transit and at rest and enterprise-grade access controls. Your training data stays yours and is used only to answer your customers.