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Frequently Asked Questions
Check out the most common questions and answers below
What is YourGPT?
YourGPT is an AI-powered platform that automates customer support, sales, and business operations. It provides smart AI agents that handle customer interactions, reduce workload, and improve efficiency across multiple channels.
What are AI agents?
AI agents are intelligent systems that perform tasks on their own or with minimal human input. They can interact with users, process information, and make decisions based on data to complete tasks efficiently.
How can I build the AI Agent?
To build an AI agent, start by logging into yourgpt or creating an account from here.. Next, train the agent by using your business-specific data to improve its accuracy. After training, test the AI by running simulations to refine its responses and ensure it meets your needs. Finally, deploy the agent by integrating it with your website and customer service tools for smooth operation.
What are the applications of AI agents in business?
AI agents in business are making operations faster, smarter, and more efficient. They handle customer support, automate repetitive tasks, and improve decision-making with real-time data analysis. Sales teams use them for lead qualification, while businesses rely on omni channel integration they bring and AI analytics to optimize customer experience, operations and cut costs. AI automation is helping companies scale without adding complexity.
Can AI agents be integrated with my existing software systems?
Yes, AI agents can integrate with existing software systems through APIs, plugins, and custom integrations. They connect with CRM platforms, ISTM, helpdesk software, e-commerce systems, and other business applications to automate workflows, enhance decision-making, and improve customer interactions.
What tasks can AI agents perform autonomously?
AI agents can handle a wide range of tasks autonomously, including answering repeated questions, booking appointments, tracking order status, processing sharing invoices, managing customer inquiries, qualifying leads, automating data entry, monitoring system performance, and generating reports. They improve workflows, reduce manual effort, and improve response times across various business functions.
Can I train my AI Agent on my data?
Yes, you can train AI on your data to improve accuracy and relevance. Businesses can upload information from multiple sources, including documents, Google Drive, Notion, Dropbox, Confluence, YouTube videos, FAQs, past interactions, helpdesk articles, and file formats like CSV, TXT, PDF, DOCX, PPTX, and MD. This allows the AI to learn and generate more precise responses based on your business-specific data.
Can I control my AI Agent?
Yes, you can control your AI agent by using AI Studio, that allows you create conversational flow guided agents. You can also set up human-in-the-loop (HITL) to intervene when needed, ensuring the AI agent provides accurate responses and maintains high-quality interactions.
Is my data safe with YourGPT?
Yes, YourGPT is safe and secure. We comply with industry-standard regulations like SOC 2 Type 2, ensuring data protection, privacy, and security. YourGPT uses encryption, access controls, and regular audits to safeguard your data from unauthorized access.
Which AI models does YourGPT support?
YourGPT provides all the state-of-the-art (SOTA) AI models your business needs, including O3, O1, GPT-4 series, Claude, Gemini, DeepSeek, and more. For enterprise users, we also offer the flexibility to bring and integrate their own AI models, ensuring complete customization and control over their AI solutions.
Can I create & test AI agents for free?
Yes, you can create and test AI agents for free during the 7-day free trial. This lets you experience advanced features yourself.
What industries can benefit most from deploying AI agents?
AI agents are useful in e-commerce, healthcare, finance, SaaS, travel, and more. They handle customer support, automate workflows, manage bookings, managing finance, and analyze data. Any business that deals with customers, operations, or large amounts of data can benefit.
Can AI agents work across multiple communication channels?
Yes, AI agents work across all channels, including web chat, email, WhatsApp, SMS, social media, voice platforms, and more. They ensure seamless customer interactions, responding instantly wherever your customers are.
Can AI agents handle complex queries without human intervention?
Yes, AI agents can handle complex queries by understanding context, analyzing data, and generating accurate responses. They can process multi-step reasoning, troubleshoot issues, and provide detailed answers without human intervention.
Can YourGPT integrate with my existing tools?
Yes, YourGPT integrates easily with your existing tools, including CRMs, AI helpdesks, e-commerce platforms, databases, and internal systems. You can connect it via API calls or by executing code, as well as through APIs, webhooks, and native integrations, ensuring smooth workflow automation without disrupting your current setup.
What are the limitations of current AI agent technologies?
AI agents are powerful but have some limitations. Advanced AI models can also be bit costly. Limited context windows can cause them to lose track of long conversations, affecting response accuracy. AI also lacks true human like judgment, which can sometimes lead to errors in nuanced situations. They rely on the quality of training data and may struggle if the data is not high quality or with ambiguous user queries. As the autonomy increases for the AI agent the risk of inaccuracies, especially in complex decision-making.
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