YourGPT Chatbot
YourGPT
VS
Tidio
Tidio
Intelligence Beyond Live ChatThe AI-native alternative to Tidio

From Live Chat Tool to AI Support System

Tidio only routes conversations to your team. YourGPT resolves them for your team. Deploy self-improving AI agents that understand context, pull answers from your knowledge base, and handle complex queries across WhatsApp, Instagram, and Web automatically.

90%+ Resolution Rates
Native WhatsApp & IG
Continuous Self-Learning
Absentify HR management - YourGPT customer logoGreenomy sustainability platform - YourGPT customer logoHealthbird healthcare - YourGPT customer logoMageplaza ecommerce solutions - YourGPT customer logoMozart analytics - YourGPT customer logoNiini fashion brand - YourGPT customer logoOnboard recruitment platform - YourGPT customer logoStrom energy solutions - YourGPT customer logoSubminimal design agency - YourGPT customer logoTryp travel platform - YourGPT customer logoYskinz skincare brand - YourGPT customer logo
Absentify HR management - YourGPT customer logoGreenomy sustainability platform - YourGPT customer logoHealthbird healthcare - YourGPT customer logoMageplaza ecommerce solutions - YourGPT customer logoMozart analytics - YourGPT customer logoNiini fashion brand - YourGPT customer logoOnboard recruitment platform - YourGPT customer logoStrom energy solutions - YourGPT customer logoSubminimal design agency - YourGPT customer logoTryp travel platform - YourGPT customer logoYskinz skincare brand - YourGPT customer logo
Absentify HR management - YourGPT customer logoGreenomy sustainability platform - YourGPT customer logoHealthbird healthcare - YourGPT customer logoMageplaza ecommerce solutions - YourGPT customer logoMozart analytics - YourGPT customer logoNiini fashion brand - YourGPT customer logoOnboard recruitment platform - YourGPT customer logoStrom energy solutions - YourGPT customer logoSubminimal design agency - YourGPT customer logoTryp travel platform - YourGPT customer logoYskinz skincare brand - YourGPT customer logo
Absentify HR management - YourGPT customer logoGreenomy sustainability platform - YourGPT customer logoHealthbird healthcare - YourGPT customer logoMageplaza ecommerce solutions - YourGPT customer logoMozart analytics - YourGPT customer logoNiini fashion brand - YourGPT customer logoOnboard recruitment platform - YourGPT customer logoStrom energy solutions - YourGPT customer logoSubminimal design agency - YourGPT customer logoTryp travel platform - YourGPT customer logoYskinz skincare brand - YourGPT customer logo
👍The Smart Choice

Why High-Growth Support Teams Choose YourGPT Over Tidio

While Tidio focuses on manual chat, YourGPT provides autonomous AI Agents to resolve complex queries instantly. Scale your support 24/7 with technical precision, allowing your team to focus on high-value interactions.

AI Support + Live Chat

Experience HILT (Human in the Loop) - AI seamlessly integrates with human support. Our AI handles routine queries while intelligently routing complex issues to your team for personalized attention.

YourGPT AI Support Dashboard with Human Handoff Interface
YourGPT Knowledge Base Training Interface

Bot Training Made Easy

Simplify the process of training your Chatbot with ease, utilizing conversations, user queries, and a diverse set of data sources, such as text, video, FAQs, and links.

Deep Customization & Branding

Make the AI truly yours. Customize every aspect of the widget's look, feel, and tone to perfectly match your brand identity and voice.

YourGPT Third Party Data Ingestion Interface

Why YourGPT is the Best AI Agent Platform?

Get an complete analysis of why YourGPT is the leading choice for 2026.

Feature Comparison

YourGPT vs Tidio

An honest comparison to help you choose the right platform for your business needs

Features
YourGPT LogoYourGPT
Tidio LogoTidio

Live Chat Support

Real-time communication with website visitors via a customizable widget.

Hybrid Human Handoff

Seamlessly switch from AI to live agents when a human touch is needed.

Multi-Channel Messaging

Engage customers across Web, WhatsApp, Instagram, and more.

Customizable Branding

Tailor the interface to match your brand identity perfectly.

Generative AI Agents

AI that learns from your docs and site to provide human-like answers.

Voice AI Capability

Native support for inbound and outbound voice calls with AI.

100+ Languages & Auto-Translate

Instantly translate and respond in 100+ languages globally.

Technical Troubleshooting Logic

Handle complex, multi-step queries without human intervention.

Proactive Sales Engagement

Actively capture leads and recommend products to convert visitors.

Rich Media Interactions

Support for audio notes, cards, carousels, and interactive forms.

Enterprise Security (SOC 2)

Certified SOC 2 Type II and GDPR compliant data protection.

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Drag, drop, and connect the dots. Chatbot Studio makes it easy to design advanced agent with intent detection capability that handle complex user requests with ease.

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Multi layout widget

Discover the power of smart AI support alongside the convenience of human assistance whenever you need it.

Display a content rich landing screens
Add Social media links and external links
Add banners and posters
Multi-channel Integrations

Integrate with your favorite platform with ease

Connect your chatbot to all major messaging platforms and reach your customers wherever they are.

MessengerTelegramInstagramWhatsAppLineDiscordSlack
WhatsApp AI Chatbot
Instagram AI Chatbot

MOBILE APP

Instant Live Support with YourGPT Mobile App

Live Human Support

Get Notified on Human request

Simple Chat Experience

Proactive chat with Live visitors

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Frequently Asked Questions

Check out the most common questions and answers below

What are the main differences between YourGPT and Tidio?

The main difference is that YourGPT is a complete AI suite built for full automation, whereas Tidio primarily focuses on traditional live chat and adding ai on top with lyro. YourGPT outperforms Tidio by offering Generative AI agents, voice capabilities, and deep multi-channel support (WhatsApp, Instagram, Telegram, Slack). While Tidio relies heavily on manual flows, YourGPT uses self-learning AI to handle complex customer queries instantly without human intervention.

Why is YourGPT considered the best Tidio alternative?

YourGPT is the best Tidio alternative because it combines enterprise-grade security (SOC 2 Type II) with advanced autonomous AI. Unlike Tidio's basic chatbot logic, YourGPT offers a No-Code AI Chatbot that learns from your documents and website to provide accurate, context-aware answers. It also supports voice agents and lead generation workflows that Tidio lacks. Business also have noticed higher return on investment with yourgpt.

Does YourGPT offer a free trial?

Yes, YourGPT offers a 7day trial that lets you test the platform, including the ai agents, helpdesk, and integrations. This allows you to validate the ROI before committing.

What channels can I connect with YourGPT?

YourGPT provides true omnichannel support, connecting with more platforms than Tidio. Supported channels include: • Messaging: WhatsApp, Instagram, Messenger, Telegram, Line, Slack, Discord. • Voice & SMS: Twilio Voice & SMS. • CMS/Ecommerce: Shopify, WordPress, Webflow, Wix. • Automation: Zapier, Make.com, and Pabbly. This ensures you can support customers wherever they are.

Does YourGPT support rich media and voice?

Yes, YourGPT moves beyond simple text by supporting voice notes, audio interactions, interactive cards, carousels, and forms. This rich media support creates a more immersive customer experience compared to Tidio's standard text-based interface, making it ideal for modern e-commerce and SaaS support.

Is there a mobile app for YourGPT?

Yes, YourGPT offers dedicated mobile apps for both iOS and Android. These apps allow your human agents to handle escalations, monitor live chats, and manage tickets on the go. This mobile-first approach offers superior flexibility compared to Tidio’s primarily web-focused agent dashboard.

How does the AI self-learning feature work?

YourGPT utilizes advanced Generative AI that auto-indexes your data to learn continuously. Unlike Tidio, which requires you to manually build decision trees, YourGPT consumes your FAQs, PDFs, and website content to answer questions automatically. It also learns from past interactions and user feedback to get smarter over time.

What advanced features are unique to YourGPT?

YourGPT offers a suite of advanced tools that go beyond standard support, including AI Voice Agents, AI Helpdesk, AI Studio, Self-Learning AI, Training Data Anomalies detection, Multi-Source Training, and Team Collaboration. These features, and much more, position YourGPT as a complete business operation suite rather than just a chat widget.

Is YourGPT GDPR compliant and secure?

Absolutely. YourGPT is built for enterprise security, boasting SOC 2 Type II certification and full GDPR compliance. We implement strict data encryption and privacy protocols to protect customer information. This level of certified security is often a decisive factor for businesses comparing us to other tools.

Can YourGPT customize the chat experience?

Yes, YourGPT offers deep customization including conversational flows, custom actions, and sequential agents. You can tailor the look, feel, and behavior of the AI to match your brand identity perfectly. The platform's modular design offers significantly higher scalability for growing businesses compared to Tidio's rigid structure.

How easy is it to migrate from Tidio to YourGPT?

Switching to YourGPT is seamless. Since YourGPT is an AI-first platform, you don't need to manually recreate complex flowcharts. simply import your existing knowledge base (URLs, documents, FAQs), and the AI Agent is ready to answer questions immediately. This reduces the setup time from days to minutes.

Does YourGPT support multiple languages?

Yes, YourGPT breaks language barriers with auto-translation and multilingual support. The AI can instantly detect the customer's language and respond fluently in over 100+ languages. This allows you to scale your customer support globally without hiring native speakers for every region.

Is YourGPT suitable for Sales and Lead Generation?

YourGPT is a powerful tool for sales along with support. It acts as an active Sales AI that can capture leads, schedule appointments, engage with users and recommend products based on user needs. While Tidio focuses on reactive support, YourGPT proactively engages visitors to convert traffic into revenue.

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AI-Powered Support

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Support with AI

Scale your support and sales with AI agents that learns your specific business knowledge. Provide accurate, human-like responses to every customer query, day or night, without increasing your team's workload.

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24/7
AI Support available
100+
Languages supported
Free 7-day trial
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YourGPT vs Tidio: Best AI Chatbot Comparison 2026