YourGPT vs Tidio

Experience the future of customer support with YourGPT. While Tidio focuses on basic chat support, YourGPT offers AI-powered automation, multi-channel capabilities, and 24/7 availability across all platforms.

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YourGPT vs Voiceflow Comparison
Customer Support

Easy Setup and Integration

While Tidio requires complex setup and configuration, YourGPT offers a streamlined process that gets you up and running quickly. Our platform is designed to be user-friendly while providing powerful features that enhance your customer support capabilities.

Quick Setup

Get your chatbot running in minutes with our intuitive setup process.

Simple Integration

Connect with popular platforms and tools with just a few clicks.

Intuitive Interface

User-friendly dashboard and controls for easy management.

Guided Onboarding

Step-by-step setup assistance to get you started quickly.

MOBILE APP

Instant Live Support with YourGPT Mobile App

Live Human Support

Get Notified on Human request

Simple Chat Experience

Proactive chat with Live visitors

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Chatbot Studio
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Automate Your Workflow with Confidence

Drag, drop, and connect the dots. Chatbot Studio makes it easy to design advanced agent with intent detection capability that handle complex user requests with ease.

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AI Support + Live Chat

Experience HILT (Human in the Loop) - AI seamlessly integrates with human support. Our AI handles routine queries while intelligently routing complex issues to your team for personalized attention.

YourGPT AI Support Dashboard with Human Handoff Interface
YourGPT Knowledge Base Training Interface
Bot Training Made Easy

Simplify the process of training your Chatbot with ease, utilizing conversations, user queries, and a diverse set of data sources, such as text, video, FAQs, and links.

Third Party data Ingestion

Import and sync knowledge from your existing tools: Notion, Confluence, YouTube, Crisp, and more. Keep your chatbot's knowledge automatically updated with your latest content.

YourGPT Third Party Data Ingestion Interface
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Multi layout widget

Discover the power of smart AI support alongside the convenience of human assistance whenever you need it.

Display a content rich landing screens
Add Social media links and external links
Add banners and posters

Multi-channel Integrations

Integrate with your favorite platform with ease
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Absentify HR management - YourGPT customer logoGreenomy sustainability platform - YourGPT customer logoHealthbird healthcare - YourGPT customer logoMageplaza ecommerce solutions - YourGPT customer logoMozart analytics - YourGPT customer logoNiini fashion brand - YourGPT customer logoOnboard recruitment platform - YourGPT customer logoStrom energy solutions - YourGPT customer logoSubminimal design agency - YourGPT customer logoTryp travel platform - YourGPT customer logoYskinz skincare brand - YourGPT customer logo
Absentify HR management - YourGPT customer logoGreenomy sustainability platform - YourGPT customer logoHealthbird healthcare - YourGPT customer logoMageplaza ecommerce solutions - YourGPT customer logoMozart analytics - YourGPT customer logoNiini fashion brand - YourGPT customer logoOnboard recruitment platform - YourGPT customer logoStrom energy solutions - YourGPT customer logoSubminimal design agency - YourGPT customer logoTryp travel platform - YourGPT customer logoYskinz skincare brand - YourGPT customer logo
Absentify HR management - YourGPT customer logoGreenomy sustainability platform - YourGPT customer logoHealthbird healthcare - YourGPT customer logoMageplaza ecommerce solutions - YourGPT customer logoMozart analytics - YourGPT customer logoNiini fashion brand - YourGPT customer logoOnboard recruitment platform - YourGPT customer logoStrom energy solutions - YourGPT customer logoSubminimal design agency - YourGPT customer logoTryp travel platform - YourGPT customer logoYskinz skincare brand - YourGPT customer logo
Absentify HR management - YourGPT customer logoGreenomy sustainability platform - YourGPT customer logoHealthbird healthcare - YourGPT customer logoMageplaza ecommerce solutions - YourGPT customer logoMozart analytics - YourGPT customer logoNiini fashion brand - YourGPT customer logoOnboard recruitment platform - YourGPT customer logoStrom energy solutions - YourGPT customer logoSubminimal design agency - YourGPT customer logoTryp travel platform - YourGPT customer logoYskinz skincare brand - YourGPT customer logo
Feature Comparison

YourGPT vs Tidio

See why thousands of businesses choose YourGPT over traditional chatbot solutions

Features
YourGPT LogoYourGPT
Tidio LogoTidio

Advanced AI

YourGPT uses self-learning AI, Tidio is rule-based.

Included
Not Available

Omni-Channel Support

YourGPT connects WhatsApp, Messenger, Email & more.

Included
Not Available

Human Handoff

Both allow smooth handoff to live agents.

Included
Included

Customization

YourGPT offers deeper AI & workflow customization.

Included
Included

Analytics

YourGPT has advanced AI analytics, Tidio’s are basic.

Included
Not Available

Voice Agents

YourGPT supports inbound/outbound voice calls.

Included
Not Available

Image Understanding

YourGPT can process images, Tidio cannot.

Included
Not Available

Email Integration

YourGPT handles email workflows, Tidio does not.

Included
Not Available

Integrations

Tidio connects mainly with Shopify & eCommerce apps.

Included
Included

Pricing

YourGPT is scalable, Tidio can get costly as you grow.

Included
Not Available

Frequently Asked Questions

Check out the most common questions and answers below

What makes YourGPT better than Tidio?

YourGPT offers several advantages over Tidio, including AI-powered automation, multi-channel support across WhatsApp, Instagram, Email, and more, dedicated mobile apps for support management, enterprise-grade security with SOC 2 certification, and advanced features like self-learning technology and rich communication formats. While Tidio focuses on basic chat support, YourGPT provides a comprehensive solution that combines AI automation with human support across multiple channels.

Can I try YourGPT before committing?

Yes! YourGPT offers a free trial period, allowing you to explore all features and capabilities before making a commitment. This is a significant advantage over Tidio, which requires immediate payment for most features.

How does YourGPT handle customer support?

YourGPT provides a unique combination of AI-powered automation and human support, ensuring 24/7 availability. While Tidio primarily focuses on basic chat support, YourGPT's AI can handle routine queries automatically and seamlessly escalate to human agents when needed. This hybrid approach provides better coverage and efficiency than Tidio's manual-only support system.

What integration options are available with YourGPT?

YourGPT offers extensive integration capabilities with various platforms and tools, making it more versatile than Tidio. This includes WhatsApp, Instagram, Messenger, Telegram, Slack, Discord, Line, Email, Twilio SMS/Voice, and more. We also support platform integrations with Shopify, WordPress, Webflow, and many others. Our platform can be connected with popular automation tools like Zapier, Make.com, and Pabbly.

What communication formats does YourGPT support?

YourGPT supports multiple communication formats including text, audio, cards, carousels, and other rich media formats. This versatility allows for more engaging and interactive conversations compared to Tidio's primarily text-based support system.

Does YourGPT offer mobile support?

Yes! YourGPT provides dedicated mobile apps for both Android and iOS platforms, allowing human support agents to respond to escalations and receive notifications on the go. This mobile-first approach gives you more flexibility in managing customer support compared to Tidio's web-only interface.

How does YourGPT's self-learning feature work?

YourGPT includes advanced self-learning capabilities that improve the chatbot's performance over time. The AI learns from each interaction, user feedback, and conversation data to provide more accurate and relevant responses. This continuous improvement feature is not available in Tidio, which relies solely on manual configuration.

What advanced features does YourGPT offer?

YourGPT offers numerous advanced features including AI-powered automation, email integration, team chatting capabilities, AI helpdesk for self-service support, multi-source training, auto reindexing, lead generation, voice agents, and comprehensive analytics. These features provide more flexibility and functionality compared to Tidio's basic chat support offering.

How does YourGPT handle data security?

YourGPT implements robust security measures to protect your data and customer information. We follow industry best practices and provide transparent information about our security protocols, giving you peace of mind about your data protection. Our platform is SOC 2 Type II certified and GDPR compliant.

What makes YourGPT more flexible than Tidio?

YourGPT offers greater flexibility through its extensive customization options, multiple communication channels, rich media support, and advanced features like conversational flows, sequential agents, and custom actions. The platform's modular design allows for better scalability and adaptation to specific business needs compared to Tidio's more limited chat-focused functionality.

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AI-Powered Customer Support

While Tidio focuses on manual chat support, YourGPT combines AI automation with human support to deliver superior customer service. Our AI handles routine queries automatically and seamlessly escalates to human agents when needed, ensuring 24/7 availability across all channels.

AI Automation

Handle routine queries automatically with our advanced AI technology.

Human Support

Seamless escalation to live agents when needed.

24/7 Availability

Never miss a customer query with round-the-clock support.

Multi-Channel Support

Reach customers where they are across all platforms.

Customer Support
AI-Powered Support

Supercharge Your Support
with AI

Transform your operations with a smart AI support system that understands your business. Join leading companies using YourGPT to deliver exceptional customer experiences 24/7.

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Uptime guarantee
24/7
Support available
Free 7-day trial
YourGPT Chatbot - Alternative to Tidio