The Shopify agent that doesn't just answer, it acts
Resolve 90% of your ecommerce support with AI agents that can look up orders, show products in chat, and help shoppers across your store, WhatsApp, and Instagram. They work from your catalog and brand knowledge, get better over time through self-learning, and can be set up without code in minutes while you have the full control.
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Trusted by 10,000+ teams
Help shoppers find the right product faster
Turn every customer conversation into insight that helps you fix friction and drive more sales.
Answers from your live catalog
The agent reads directly from your product data, so every answer reflects what's actually on the shelf right now: real stock levels, current pricing, and the exact variants you carry, instead of a canned FAQ someone wrote months ago and forgot to update.
Exact Shopify variants
It reads the options on the product in Shopify, so the answer is a SKU you sell, not fabricated information.
Live stock and price
It checks current stock and price in Shopify before it replies, so it does not quote a number that is already wrong.
Same catalog as the storefront
The agent uses the Shopify catalog your store already runs. You are not uploading a second product list for it to learn.
Smart orchestration
Each question goes to the model that should handle it. A lookup stays fast. A harder product ask gets more reasoning.
Every shopper, instantly recognized
The agent stays synced with your Shopify customer list, so it already knows who it's talking to. That context carries across every conversation, meaning returning shoppers never have to re-explain their order history or start from zero.
Instant recognition
Identifies returning shoppers the moment they open a chat, without asking them to log in again or repeat details you already have on file.
Order history aware
Pulls up past purchases automatically, so it can reference what someone bought before instead of treating every chat like a first visit.
Profiles stay current
What they say in chat updates the same Shopify customer record. The next conversation is on that record, not last month's version.
One customer across channels
Store, WhatsApp, and Instagram see the same Shopify customer. They are not a new person on each channel.
Every chat, a growth signal
Rather than letting chat transcripts pile up unread, the agent surfaces the patterns hiding inside them: the questions shoppers keep asking, the complaints that keep repeating, and the moments people drop off before they buy.
Top questions surfaced
Shows you what shoppers ask about most often, so you know exactly which product pages or policies need clearer answers.
Complaint flags
Automatically flags recurring complaints as they build up, instead of leaving your team to notice a pattern weeks later by accident.
Drop-off points
Spots where conversations stall or shoppers go quiet, so you can see exactly where a purchase is being lost and fix it.
Product feedback loop
Turns raw chat data into concrete product feedback your team can act on, instead of anecdotes nobody has time to dig through.
Shoppers get help without waiting on your team
They get the product, the answer, or a callback in the same chat. You only join when a person should take it from there.
Everything your Shopify store needs
One agent for the work of the store, not a new tool for every job.
Real cart and checkout in chat
Shoppers see line items, change quantity, and go to your actual Shopify checkout. This is the store cart, not a widget-only basket.
Product-Aware AI
Shoppers open the product in the chat. They see photos, pick a size or color, and add it without going to another page.
Blocks out of stock
Out of stock is marked on the product. The agent cannot add that item to the Shopify cart.
Same agent on every channel
Store, WhatsApp, and Instagram run the same agent and the same training. Cart actions stay on the Shopify storefront.
Answers in the shopper's language
Turn on auto-detect and it replies in the language the shopper is using. No extra flow per market.
Self-learning
The agent gets better from real store conversations. Missed questions become training you approve, so the next shopper gets a stronger answer.
Trained on your store
Crawl your pages, policies, and brand copy. The catalog is live Shopify data. The writing is yours.
You enable the store actions
Search, product cards, cart, and checkout run only when Agent Mode is on. You decide that the agent can act.
Guardrails you set
Persona, limits, and what it must not do are yours. The agent works inside that, not around it.
Multi-agent system
Refunds, sales, and hard tickets can be different agents that hand off to each other.
Live without writing code
Connect the store from the dashboard. No developer required to go live.
Try it on your store
Connect Shopify and watch cart, channels, and learning run on your real catalog.
Try NowTrusted by Shopify Teams
Real stories from businesses using AI to simplify support and guide customers.
"Adding the AI assistant to our Shopify store has reduced a lot of the repetitive questions our team used to handle. Customers get quick updates on orders and sizing, and our agents can focus on the requests that actually need their attention."
Sarah
"Setting things up was simple, and we were able to get the chat experience running without involving developers. Customers now use the assistant to explore products more confidently, and we've noticed smoother sessions as a result."
Priya
"The return and order-lookup options have been helpful for our customers. Many of them use the chat to start routine tasks, and our team steps in only when something needs a closer look. The transition between AI and our agents has been easy to manage."
James
Enterprise-grade security
Ask Agent
Your security is our top priority. We understand the importance of security and compliance to you, and we're fully committed to provide a safe and secure platform.
SOC 2 Type II
GDPR
ISO 27001
No training on user data
Data Isolation
SSO Support
Model providers configured with privacy-first settings, including zero‑day retention.
Frequently Asked Questions
Check out the most common questions and answers below
What can YourGPT do on a Shopify store?
Does YourGPT charge per resolution on Shopify?
Can YourGPT hand a Shopify chat to a human?
Yes. YourGPT hands the conversation to your team with the full thread, the customer, and the order already there. The human does not open a blank ticket and ask the shopper to repeat themselves. They start on the part that needs a person.
This is built for your team as well as the agent. Your support staff stay faster because the context is already in front of them. You stay in control of when the handoff happens.
Can shoppers add to the real Shopify cart from YourGPT?
Yes. A YourGPT Shopify AI chatbot can add the chosen variant to the shopper's real Shopify cart from the conversation. This is the same cart they would see at checkout, not a separate basket inside the chat.
YourGPT can search the catalog, show the product in chat, open options like size and color, and send the shopper to your Shopify checkout. Sold-out items cannot be added.
Does YourGPT guess product answers on Shopify?
No. YourGPT does not guess product answers. Variants, stock, and price come from the live Shopify catalog. Policies come from your store pages. You control the training and what the agent is allowed to do.
General language models guess from what they were trained on. They do not read your Shopify catalog unless you build that around them, so size, stock, and price can be wrong.
Do I need a developer to set up a YourGPT Shopify AI chatbot?
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Self-learning, multi-agent systems for support, sales, and operations. No code, live in minutes.