ChatBot.com is an chatbot builder platform designed to automate simple customer interactions on websites. It provides basic features to handle common queries, primarily through text-based responses. This solution is geared towards businesses that need a simple tool without advanced multi-channel or self-learning capabilities.

YourGPT goes beyond the basic features of ChatBot.com. It is a AI first platform with multiple AI features, support omnni-channel integration (WhatsApp, Instagram, Email), offers dedicated mobile apps, trains on your data, provides a AI helpdesk, enables human support handoff integration with AI, and includes advanced features like self-learning AI and rich media formats. Businesses looking for a full-stack AI support system find YourGPT more scalable and practical.

Yes, YourGPT offers a free trial with full access to all features—no credit card required. ChatBot.com, on the other hand, restricts most features behind paid plans. This gives YourGPT users more freedom to evaluate before investing.

YourGPT provides best of both model: AI handles common queries instantly, while complex issues are escalated to human agents across mobile and web. ChatBot.com lacks this level of AI-human integration, making YourGPT better for businesses that want 24/7 support with minimal manual effort.

YourGPT integrates with WhatsApp, Instagram, Messenger, Slack, Email, Telegram, and more. It also supports tools like Shopify, WordPress, Webflow, Zapier, Pabbly, Make, and more. This wide integration support gives YourGPT an edge over ChatBot.com's limited ecosystem.

YourGPT supports text, audio, image cards, carousels, and other rich formats. This helps create more interactive and engaging conversations. ChatBot.com is mostly limited to text-based interactions.

Yes. YourGPT provides Android and iOS apps for support teams to reply to chats, receive escalations, and manage conversations on the go. ChatBot.com only offers a web interface, which limits mobile accessibility.

Yes. YourGPT's AI learns from user feedback and historical conversations to improve answers automatically. This self-improving capability is not available on ChatBot.com, which depends entirely on manual training.

YourGPT includes voice agents, advanced customizations with studio, lead generation, self-learning AI, team chat, AI helpdesk, auto-reindexing, multi-source training, and advanced analytics. These features help businesses automate, scale, and analyse customer conversations more effectively than ChatBot.com.

Yes. YourGPT is SOC 2 Type II certified and GDPR compliant. It uses industry-standard encryption, role-based access, and audit logging to protect your customer data—making it enterprise-ready. ChatBot.com doesn't match this level of compliance.

YourGPT supports custom flows, multiple agents, no-code automation, and rich UI elements across channels. This makes it easier to adapt to unique workflows. In comparison, ChatBot.com has limited flexibility and fewer configuration options.