YourGPT Chatbot
YourGPT
VS
Gorgias
Gorgias
AI Agents vs Traditional Helpdesk

Stop Managing Tickets.Start Automating Support.

Automate resolution for customer questions and handle returns automatically. YourGPT provides instant support 24/7 across all your channels, so you can spend less time on tickets and more time on your business.

Self-Learning AI
Uncapped Tickets
Works Everywhere
Absentify HR management - YourGPT customer logoGreenomy sustainability platform - YourGPT customer logoHealthbird healthcare - YourGPT customer logoMageplaza ecommerce solutions - YourGPT customer logoMozart analytics - YourGPT customer logoNiini fashion brand - YourGPT customer logoOnboard recruitment platform - YourGPT customer logoStrom energy solutions - YourGPT customer logoSubminimal design agency - YourGPT customer logoTryp travel platform - YourGPT customer logoYskinz skincare brand - YourGPT customer logo
Absentify HR management - YourGPT customer logoGreenomy sustainability platform - YourGPT customer logoHealthbird healthcare - YourGPT customer logoMageplaza ecommerce solutions - YourGPT customer logoMozart analytics - YourGPT customer logoNiini fashion brand - YourGPT customer logoOnboard recruitment platform - YourGPT customer logoStrom energy solutions - YourGPT customer logoSubminimal design agency - YourGPT customer logoTryp travel platform - YourGPT customer logoYskinz skincare brand - YourGPT customer logo
Absentify HR management - YourGPT customer logoGreenomy sustainability platform - YourGPT customer logoHealthbird healthcare - YourGPT customer logoMageplaza ecommerce solutions - YourGPT customer logoMozart analytics - YourGPT customer logoNiini fashion brand - YourGPT customer logoOnboard recruitment platform - YourGPT customer logoStrom energy solutions - YourGPT customer logoSubminimal design agency - YourGPT customer logoTryp travel platform - YourGPT customer logoYskinz skincare brand - YourGPT customer logo
Absentify HR management - YourGPT customer logoGreenomy sustainability platform - YourGPT customer logoHealthbird healthcare - YourGPT customer logoMageplaza ecommerce solutions - YourGPT customer logoMozart analytics - YourGPT customer logoNiini fashion brand - YourGPT customer logoOnboard recruitment platform - YourGPT customer logoStrom energy solutions - YourGPT customer logoSubminimal design agency - YourGPT customer logoTryp travel platform - YourGPT customer logoYskinz skincare brand - YourGPT customer logo
More Features, Less Cost

Why choose YourGPT
over Gorgias?

Move beyond manual ticket management. YourGPT delivers autonomous AI agents that resolve inquiries instantly, drive sales, and scale without adding headcount.

Turn Support into Sales

Don't just answer tickets. AI proactively recommends products and guides customers to checkout, boosting your revenue.

YourGPT AI Support Dashboard with Human Handoff Interface
YourGPT Knowledge Base Training Interface

Train on Your Data

YourGPT answers and processes returns automatically without human intervention.

On-Brand AI Persona

Your brand isn't generic, your AI shouldn't be either. Customize the tone, style, and look to match your brand's unique identity perfectly.

YourGPT Third Party Data Ingestion Interface

Why YourGPT is the Best AI Agent Platform?

Get an complete analysis of why YourGPT is the leading choice for 2026.

Feature Comparison

YourGPT vs Gorgias

An honest comparison to help you choose the right platform for your business needs

Features
YourGPT LogoYourGPT
Gorgias LogoGorgias

Self-Learning AI

AI that learns from every interaction and improves automatically.

Autonomous AI Agents

Agents capable of multi-step actions (WISMO, Returns) beyond simple Q&A.

Voice AI Agents

Deploy phone-calling agents with native Twilio integration.

Omnichannel Support

Native integration with WhatsApp, Instagram, Telegram, Line, etc.

Visual Builder

Drag-and-drop builder to create custom agent flows easily.

Mobile App for Agents

Dedicated iOS & Android apps to support customers on the go.

Fair Pricing Model

Unlimited AI responses and agents. No ticket-volume pricing traps.

Ready to get started?
Chatbot Studio
New

Automate Your Workflow with Confidence

Drag, drop, and connect the dots. Chatbot Studio makes it easy to design advanced agent with intent detection capability that handle complex user requests with ease.

Book a demo
light

Multi layout widget

Discover the power of smart AI support alongside the convenience of human assistance whenever you need it.

Display a content rich landing screens
Add Social media links and external links
Add banners and posters
Multi-channel Integrations

Integrate with your favorite platform with ease

Connect your chatbot to all major messaging platforms and reach your customers wherever they are.

MessengerTelegramInstagramWhatsAppLineDiscordSlack
WhatsApp AI Chatbot
Instagram AI Chatbot

MOBILE APP

Instant Live Support with YourGPT Mobile App

Live Human Support

Get Notified on Human request

Simple Chat Experience

Proactive chat with Live visitors

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apple store
scanner
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Frequently Asked Questions

Check out the most common questions and answers below

What makes YourGPT better than Gorgias?

YourGPT stands out with AI-powered automation and support across multiple channels including WhatsApp, Instagram, and Email. In addition to dedicated mobile apps, YourGPT offers self-learning technology, rich media formats, and enterprise-grade security with SOC 2 certification. While Gorgias focuses on e-commerce support, YourGPT combines AI automation with human intervention for a more robust solution.

Can I try YourGPT before committing?

Yes, YourGPT provides a free trial period that gives you access to all features so you can assess its capabilities without upfront payment. In contrast, Gorgias requires immediate payment for most of its features.

How does YourGPT handle customer support compared to Gorgias?

YourGPT uses a hybrid model where AI quickly manages routine queries and escalates complex issues to human agents. This system ensures around-the-clock support, whereas Gorgias relies primarily on manual support suited for e-commerce.

Does YourGPT support WhatsApp and Instagram?

Yes. YourGPT is built for omnichannel messaging. It offers native, deep integrations with WhatsApp, Instagram, and Messenger that go beyond basic text. You can send product carousels, collect payments, and automate sales workflows.

What communication formats does YourGPT support?

YourGPT supports text, audio, image cards, carousels, and other rich media formats. This variety allows for more engaging customer interactions, compared to Gorgias, which relies mainly on email-based support.

Does YourGPT offer mobile support for customer service teams?

Yes, YourGPT provides mobile apps for both Android and iOS, enabling support agents to manage queries and escalations on the go. Gorgias, on the other hand, is limited to a web interface.

How does YourGPT's self-learning feature work?

YourGPT employs self-learning capabilities that improve responses over time based on user feedback and conversation history. This automation reduces the need for manual configuration—a feature that Gorgias does not offer.

What advanced features does YourGPT offer over Gorgias?

YourGPT includes features such as voice agents, advanced customisation, lead generation, self-learning AI, team chat, AI helpdesk, auto reindexing, multi-source training, AI analytics & more. These tools give businesses a more flexible and powerful support system compared to Gorgias’s focus on basic e-commerce support.

How does YourGPT handle data security?

YourGPT is SOC 2 Type II certified and GDPR compliant. It uses industry-standard encryption, role-based access, and audit logging to protect your customer data—making it enterprise-ready.

What makes YourGPT more flexible than Gorgias?

YourGPT offers extensive customization options, multiple communication channels, and advanced features like AI studio for building sequential agents, function calling, widget customization, and custom actions. This flexibility makes it easier to adapt the platform to a variety of business needs, in contrast to Gorgias's more narrowly focused support tools.

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YourGPT vs Gorgias: The Best AI Alternative for Ecommerce Support