YourGPT vs Gorgias
Looking for a Gorgias alternative? YourGPT delivers advanced AI, multi-channel support, and enterprise-grade tools—all built for modern customer teams.
Easy Setup and Integration
YourGPT provides a straightforward setup process that helps you get started quickly. The platform combines essential features with an easy-to-use interface that works well for small businesses and large organizations alike.
5-Minute Setup
Deploy your AI chatbot in minutes with our intuitive, no-code setup process.
One-Click Integrations
Connect with your favorite platforms instantly—no technical expertise required.
Intuitive Interface
User-friendly dashboard and controls for easy management.
Expert Support
Dedicated support for advanced use cases and customizations.
MOBILE APP
Instant Live Support with YourGPT Mobile App
Live Human Support
Get Notified on Human request
Simple Chat Experience
Proactive chat with Live visitors
Extend your Bot's abilities beyond providing simple answers.
Create Intent based dynamic flows to enhance your Chatbot.
AI Support + Live Chat
Experience HILT (Human in the Loop) - AI seamlessly integrates with human support. Our AI handles routine queries while intelligently routing complex issues to your team for personalized attention.
Bot Training Made Easy
Simplify the process of training your Chatbot with ease, utilizing conversations, user queries, and a diverse set of data sources, such as text, video, FAQs, and links.
Third Party data Ingestion
Import and sync knowledge from your existing tools: Notion, Confluence, YouTube, Crisp, and more. Keep your chatbot's knowledge automatically updated with your latest content.
Multi layout widget
Discover the power of smart AI support alongside the convenience of human assistance whenever you need it.
Multi-channel Integrations
Integrate with your favorite platform with ease
Trusted by Brands Worldwide
Frequently Asked Questions
Check out the most common questions and answers below
What makes YourGPT better than Gorgias?
YourGPT stands out with AI-powered automation and support across multiple channels including WhatsApp, Instagram, and Email. In addition to dedicated mobile apps, YourGPT offers self-learning technology, rich media formats, and enterprise-grade security with SOC 2 certification. While Gorgias focuses on e-commerce support, YourGPT combines AI automation with human intervention for a more robust solution.
Can I try YourGPT before committing?
Yes, YourGPT provides a free trial period that gives you access to all features so you can assess its capabilities without upfront payment. In contrast, Gorgias requires immediate payment for most of its features.
How does YourGPT handle customer support compared to Gorgias?
YourGPT uses a hybrid model where AI quickly manages routine queries and escalates complex issues to human agents. This system ensures around-the-clock support, whereas Gorgias relies primarily on manual support suited for e-commerce.
What integration options are available with YourGPT?
YourGPT offers extensive integration capabilities with popular platforms such as WhatsApp, Instagram, Messenger, Telegram, Slack, and Email. It also works with tools like Shopify, WordPress, Webflow, Zapier, and Make. This range of integrations makes it more adaptable than Gorgias's e-commerce centered setup.
What communication formats does YourGPT support?
YourGPT supports text, audio, image cards, carousels, and other rich media formats. This variety allows for more engaging customer interactions, compared to Gorgias, which relies mainly on email-based support.
Does YourGPT offer mobile support for customer service teams?
Yes, YourGPT provides mobile apps for both Android and iOS, enabling support agents to manage queries and escalations on the go. Gorgias, on the other hand, is limited to a web interface.
How does YourGPT's self-learning feature work?
YourGPT employs self-learning capabilities that improve responses over time based on user feedback and conversation history. This automation reduces the need for manual configuration—a feature that Gorgias does not offer.
What advanced features does YourGPT offer over Gorgias?
YourGPT includes features such as voice agents, advanced customisation, lead generation, self-learning AI, team chat, AI helpdesk, auto reindexing, multi-source training, AI analytics & more. These tools give businesses a more flexible and powerful support system compared to Gorgias’s focus on basic e-commerce support.
How does YourGPT handle data security?
YourGPT is SOC 2 Type II certified and GDPR compliant. It uses industry-standard encryption, role-based access, and audit logging to protect your customer data—making it enterprise-ready.
What makes YourGPT more flexible than Gorgias?
YourGPT offers extensive customization options, multiple communication channels, and advanced features like AI studio for building sequential agents, function calling, widget customization, and custom actions. This flexibility makes it easier to adapt the platform to a variety of business needs, in contrast to Gorgias's more narrowly focused support tools.
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AI-Powered Customer Support
While Gorgias focuses on manual e-commerce support, YourGPT combines AI automation with human support to deliver superior customer service. Our AI handles routine queries automatically and seamlessly escalates to human agents when needed, ensuring 24/7 availability across all channels.
AI Automation
Handle routine queries automatically with our advanced AI technology.
Human Support
Seamless escalation to live agents when needed.
24/7 Availability
Never miss a customer query with round-the-clock support.
Multi-Channel Support
Reach customers where they are across all platforms.
