YourGPT vs Gorgias

Looking for a Gorgias alternative? YourGPT delivers advanced AI, multi-channel support, and enterprise-grade tools—all built for modern customer teams.

YourGPT vs Gorgias Comparison
Customer Support

Easy Setup and Integration

While gorgias requires complex setup and configuration, YourGPT offers a streamlined process that gets you up and running quickly. Our platform is designed to be user-friendly while providing powerful features that enhance your customer support capabilities.

Quick Setup

Get your chatbot running in minutes with our intuitive setup process.

Simple Integration

Connect with popular platforms and tools with just a few clicks.

Intuitive Interface

User-friendly dashboard and controls for easy management.

Guided Onboarding

Step-by-step setup assistance to get you started quickly.

MOBILE APP

Instant Live Support with YourGPT Mobile App

Live Human Support

Get Notified on Human request

Simple Chat Experience

Proactive chat with Live visitors

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Chatbot Studio
New

Automate Your Workflow with Confidence

Drag, drop, and connect the dots. Chatbot Studio makes it easy to design advanced agent with intent detection capability that handle complex user requests with ease.

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AI Support + Live Chat

Experience HILT (Human in the Loop) - AI seamlessly integrates with human support. Our AI handles routine queries while intelligently routing complex issues to your team for personalized attention.

YourGPT AI Support Dashboard with Human Handoff Interface
YourGPT Knowledge Base Training Interface
Bot Training Made Easy

Simplify the process of training your Chatbot with ease, utilizing conversations, user queries, and a diverse set of data sources, such as text, video, FAQs, and links.

Third Party data Ingestion

Import and sync knowledge from your existing tools: Notion, Confluence, YouTube, Crisp, and more. Keep your chatbot's knowledge automatically updated with your latest content.

YourGPT Third Party Data Ingestion Interface
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Multi layout widget

Discover the power of smart AI support alongside the convenience of human assistance whenever you need it.

Display a content rich landing screens
Add Social media links and external links
Add banners and posters

Multi-channel Integrations

Integrate with your favorite platform with ease
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Absentify HR management - YourGPT customer logoGreenomy sustainability platform - YourGPT customer logoHealthbird healthcare - YourGPT customer logoMageplaza ecommerce solutions - YourGPT customer logoMozart analytics - YourGPT customer logoNiini fashion brand - YourGPT customer logoOnboard recruitment platform - YourGPT customer logoStrom energy solutions - YourGPT customer logoSubminimal design agency - YourGPT customer logoTryp travel platform - YourGPT customer logoYskinz skincare brand - YourGPT customer logo
Absentify HR management - YourGPT customer logoGreenomy sustainability platform - YourGPT customer logoHealthbird healthcare - YourGPT customer logoMageplaza ecommerce solutions - YourGPT customer logoMozart analytics - YourGPT customer logoNiini fashion brand - YourGPT customer logoOnboard recruitment platform - YourGPT customer logoStrom energy solutions - YourGPT customer logoSubminimal design agency - YourGPT customer logoTryp travel platform - YourGPT customer logoYskinz skincare brand - YourGPT customer logo
Absentify HR management - YourGPT customer logoGreenomy sustainability platform - YourGPT customer logoHealthbird healthcare - YourGPT customer logoMageplaza ecommerce solutions - YourGPT customer logoMozart analytics - YourGPT customer logoNiini fashion brand - YourGPT customer logoOnboard recruitment platform - YourGPT customer logoStrom energy solutions - YourGPT customer logoSubminimal design agency - YourGPT customer logoTryp travel platform - YourGPT customer logoYskinz skincare brand - YourGPT customer logo
Feature Comparison

YourGPT vs Gorgias

See why thousands of businesses choose YourGPT over traditional chatbot solutions

Features
YourGPT LogoYourGPT
Gorgias LogoGorgias

Advanced AI

YourGPT has self-learning AI, Gorgias does not.

Included
Not Available

Quick Setup

YourGPT deploys fast, Gorgias setup takes longer.

Included
Not Available

Platform Integrations

YourGPT supports more apps beyond eCommerce.

Included
Included

Unified Inbox

Both provide a central inbox for all channels.

Included
Included

Customization

YourGPT offers deeper workflow customization.

Included
Included

Extensions

YourGPT supports extensions, Gorgias does not.

Included
Not Available

Pricing

YourGPT is more cost-effective than Gorgias.

Included
Not Available

Frequently Asked Questions

Check out the most common questions and answers below

What makes YourGPT better than Gorgias?

YourGPT stands out with AI-powered automation and support across multiple channels including WhatsApp, Instagram, and Email. In addition to dedicated mobile apps, YourGPT offers self-learning technology, rich media formats, and enterprise-grade security with SOC 2 certification. While Gorgias focuses on e-commerce support, YourGPT combines AI automation with human intervention for a more robust solution.

Can I try YourGPT before committing?

Yes, YourGPT provides a free trial period that gives you access to all features so you can assess its capabilities without upfront payment. In contrast, Gorgias requires immediate payment for most of its features.

How does YourGPT handle customer support compared to Gorgias?

YourGPT uses a hybrid model where AI quickly manages routine queries and escalates complex issues to human agents. This system ensures around-the-clock support, whereas Gorgias relies primarily on manual support suited for e-commerce.

What integration options are available with YourGPT?

YourGPT offers extensive integration capabilities with popular platforms such as WhatsApp, Instagram, Messenger, Telegram, Slack, and Email. It also works with tools like Shopify, WordPress, Webflow, Zapier, and Make. This range of integrations makes it more adaptable than Gorgias's e-commerce centered setup.

What communication formats does YourGPT support?

YourGPT supports text, audio, image cards, carousels, and other rich media formats. This variety allows for more engaging customer interactions, compared to Gorgias, which relies mainly on email-based support.

Does YourGPT offer mobile support for customer service teams?

Yes, YourGPT provides mobile apps for both Android and iOS, enabling support agents to manage queries and escalations on the go. Gorgias, on the other hand, is limited to a web interface.

How does YourGPT's self-learning feature work?

YourGPT employs self-learning capabilities that improve responses over time based on user feedback and conversation history. This automation reduces the need for manual configuration—a feature that Gorgias does not offer.

What advanced features does YourGPT offer over Gorgias?

YourGPT includes features such as voice agents, advanced customisation, lead generation, self-learning AI, team chat, AI helpdesk, auto reindexing, multi-source training, AI analytics & more. These tools give businesses a more flexible and powerful support system compared to Gorgias’s focus on basic e-commerce support.

How does YourGPT handle data security?

YourGPT is SOC 2 Type II certified and GDPR compliant. It uses industry-standard encryption, role-based access, and audit logging to protect your customer data—making it enterprise-ready.

What makes YourGPT more flexible than Gorgias?

YourGPT offers extensive customization options, multiple communication channels, and advanced features like AI studio for building sequential agents, function calling, widget customization, and custom actions. This flexibility makes it easier to adapt the platform to a variety of business needs, in contrast to Gorgias's more narrowly focused support tools.

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AI-Powered Customer Support

While Tidio focuses on manual chat support, YourGPT combines AI automation with human support to deliver superior customer service. Our AI handles routine queries automatically and seamlessly escalates to human agents when needed, ensuring 24/7 availability across all channels.

AI Automation

Handle routine queries automatically with our advanced AI technology.

Human Support

Seamless escalation to live agents when needed.

24/7 Availability

Never miss a customer query with round-the-clock support.

Multi-Channel Support

Reach customers where they are across all platforms.

Customer Support
AI-Powered Support

Supercharge Your Support
with AI

Transform your operations with a smart AI support system that understands your business. Join leading companies using YourGPT to deliver exceptional customer experiences 24/7.

99.9%
Uptime guarantee
24/7
Support available
Free 7-day trial