YourGPT Chatbot
YourGPT
VS
Help Scout
Help Scout
Modern Support ResolutionThe AI-native alternative to Help Scout

From Support Ticket to AI Resolution

Help Scout manages tickets for your team. YourGPT resolves them before they reach your team. Deploy self-learning AI agents that understand context, handle complex queries, and support customers 24/7 across every channel.

90%+ Auto-Resolution
Native Multi-Channel
Technical System Sync
Absentify HR management - YourGPT customer logoGreenomy sustainability platform - YourGPT customer logoHealthbird healthcare - YourGPT customer logoMageplaza ecommerce solutions - YourGPT customer logoMozart analytics - YourGPT customer logoNiini fashion brand - YourGPT customer logoOnboard recruitment platform - YourGPT customer logoStrom energy solutions - YourGPT customer logoSubminimal design agency - YourGPT customer logoTryp travel platform - YourGPT customer logoYskinz skincare brand - YourGPT customer logo
Absentify HR management - YourGPT customer logoGreenomy sustainability platform - YourGPT customer logoHealthbird healthcare - YourGPT customer logoMageplaza ecommerce solutions - YourGPT customer logoMozart analytics - YourGPT customer logoNiini fashion brand - YourGPT customer logoOnboard recruitment platform - YourGPT customer logoStrom energy solutions - YourGPT customer logoSubminimal design agency - YourGPT customer logoTryp travel platform - YourGPT customer logoYskinz skincare brand - YourGPT customer logo
Absentify HR management - YourGPT customer logoGreenomy sustainability platform - YourGPT customer logoHealthbird healthcare - YourGPT customer logoMageplaza ecommerce solutions - YourGPT customer logoMozart analytics - YourGPT customer logoNiini fashion brand - YourGPT customer logoOnboard recruitment platform - YourGPT customer logoStrom energy solutions - YourGPT customer logoSubminimal design agency - YourGPT customer logoTryp travel platform - YourGPT customer logoYskinz skincare brand - YourGPT customer logo
Absentify HR management - YourGPT customer logoGreenomy sustainability platform - YourGPT customer logoHealthbird healthcare - YourGPT customer logoMageplaza ecommerce solutions - YourGPT customer logoMozart analytics - YourGPT customer logoNiini fashion brand - YourGPT customer logoOnboard recruitment platform - YourGPT customer logoStrom energy solutions - YourGPT customer logoSubminimal design agency - YourGPT customer logoTryp travel platform - YourGPT customer logoYskinz skincare brand - YourGPT customer logo
👍The Smart Choice

Why Support Leaders Choose YourGPT Over Help Scout

While Help Scout focuses on human-powered ticketing, YourGPT empowers you with autonomous AI Agents that handle the heavy lifting. Scale your global support without adding more seats or complexity.

AI Support + Live Chat

Experience HILT (Human in the Loop) - AI seamlessly integrates with human support. Our AI handles routine queries while intelligently routing complex issues to your team for personalized attention.

YourGPT AI Support Dashboard with Human Handoff Interface
YourGPT Knowledge Base Training Interface

Bot Training Made Easy

Simplify the process of training your Chatbot with ease, utilizing conversations, user queries, and a diverse set of data sources, such as text, video, FAQs, and links.

Deep Customization & Branding

Make the AI truly yours. Customize every aspect of the widget's look, feel, and tone to perfectly match your brand identity and voice.

YourGPT Third Party Data Ingestion Interface

Why YourGPT is the Best AI Agent Platform?

Get an complete analysis of why YourGPT is the leading choice for 2026.

Feature Comparison

YourGPT vs Helpscout

An honest comparison to help you choose the right platform for your business needs

Features
YourGPT LogoYourGPT
Helpscout LogoHelpscout

Live Chat Support

Real-time communication with website visitors via a customizable widget.

Hybrid Human Handoff

Seamlessly switch from AI to live agents when a human touch is needed.

Multi-Channel Messaging

Engage customers across Web, WhatsApp, Instagram, and more.

Customizable Branding

Tailor the interface to match your brand identity perfectly.

Generative AI Agents

AI that learns from your docs and site to provide human-like answers.

Voice AI Capability

Native support for inbound and outbound voice calls with AI.

100+ Languages & Auto-Translate

Instantly translate and respond in 100+ languages globally.

Technical Troubleshooting Logic

Handle complex, multi-step queries without human intervention.

Proactive Sales Engagement

Actively capture leads and recommend products to convert visitors.

Rich Media Interactions

Support for audio notes, cards, carousels, and interactive forms.

Enterprise Security (SOC 2)

Certified SOC 2 Type II and GDPR compliant data protection.

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Chatbot Studio
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Automate Your Workflow with Confidence

Drag, drop, and connect the dots. Chatbot Studio makes it easy to design advanced agent with intent detection capability that handle complex user requests with ease.

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Multi layout widget

Discover the power of smart AI support alongside the convenience of human assistance whenever you need it.

Display a content rich landing screens
Add Social media links and external links
Add banners and posters
Multi-channel Integrations

Integrate with your favorite platform with ease

Connect your chatbot to all major messaging platforms and reach your customers wherever they are.

MessengerTelegramInstagramWhatsAppLineDiscordSlack
WhatsApp AI Chatbot
Instagram AI Chatbot

MOBILE APP

Instant Live Support with YourGPT Mobile App

Live Human Support

Get Notified on Human request

Simple Chat Experience

Proactive chat with Live visitors

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apple store
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Frequently Asked Questions

Check out the most common questions and answers below

What makes YourGPT better than Help Scout?

YourGPT offers several advantages over Help Scout, including AI-powered automation, multi-channel support across WhatsApp, Instagram, Email, and more, dedicated mobile apps for support management, enterprise-grade security with SOC 2 certification, and advanced features like self-learning technology and rich communication formats. While Help Scout focuses on email-based support, YourGPT provides a comprehensive solution that combines AI automation with human support across multiple channels.

Can I try YourGPT before committing?

Yes! YourGPT offers a free trial period, allowing you to explore all features and capabilities before making a commitment. This is a significant advantage over Help Scout, which requires immediate payment for most features.

How does YourGPT handle customer support?

YourGPT provides a unique combination of AI-powered automation and human support, ensuring 24/7 availability. While Help Scout primarily focuses on email support, YourGPT's AI can handle routine queries automatically and seamlessly escalate to human agents when needed. This hybrid approach provides better coverage and efficiency than Help Scout's manual-only support system.

What integration options are available with YourGPT?

YourGPT offers extensive integration capabilities with various platforms and tools, making it more versatile than Help Scout. This includes WhatsApp, Instagram, Messenger, Telegram, Slack, Discord, Line, Email, Twilio SMS/Voice, and more. We also support platform integrations with Shopify, WordPress, Webflow, and many others. Our platform can be connected with popular automation tools like Zapier, Make.com, and Pabbly.

What communication formats does YourGPT support?

YourGPT supports multiple communication formats including text, audio, cards, carousels, and other rich media formats. This versatility allows for more engaging and interactive conversations compared to Help Scout's primarily email-based support system.

Does YourGPT offer mobile support?

Yes! YourGPT provides dedicated mobile apps for both Android and iOS platforms, allowing human support agents to respond to escalations and receive notifications on the go. This mobile-first approach gives you more flexibility in managing customer support compared to Help Scout's web-only interface.

How does YourGPT's self-learning feature work?

YourGPT includes advanced self-learning capabilities that improve the chatbot's performance over time. The AI learns from each interaction, user feedback, and conversation data to provide more accurate and relevant responses. This continuous improvement feature is not available in Help Scout, which relies solely on manual configuration.

What advanced features does YourGPT offer?

YourGPT offers numerous advanced features including AI-powered automation, email integration, team chatting capabilities, AI helpdesk for self-service support, multi-source training, auto reindexing, lead generation, voice agents, and comprehensive analytics. These features provide more flexibility and functionality compared to Help Scout's basic email support offering.

How does YourGPT handle data security?

YourGPT implements robust security measures to protect your data and customer information. We follow industry best practices and provide transparent information about our security protocols, giving you peace of mind about your data protection. Our platform is SOC 2 Type II certified and GDPR compliant.

What makes YourGPT more flexible than Help Scout?

YourGPT offers greater flexibility through its extensive customization options, multiple communication channels, rich media support, and advanced features like conversational flows, sequential agents, and custom actions. The platform's modular design allows for better scalability and adaptation to specific business needs compared to Help Scout's more limited email-based functionality.

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AI-Powered Support

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Support with AI

Scale your support and sales with AI agents that learns your specific business knowledge. Provide accurate, human-like responses to every customer query, day or night, without increasing your team's workload.

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100+
Languages supported
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