7 Best Landbot Alternatives for improved customer support

Landbot is a popular choice for creating no-code chatbots, offering a user-friendly way to engage with customers.

However, it might not be the best fit for everyone, especially if you need advanced features or higher limits.

In this post, we will explore seven top alternatives to Landbot.

We will look at their unique features and benefits to help small businesses, startups, and customer service managers find the right chatbot platform to boost efficiency and improve customer interactions.

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Why Consider a Landbot Alternative?

While Landbot works for many, there are several reasons why businesses may want to consider alternative options:

• Limited AI Capabilities: Landbot’s AI tools are basic compared to other platforms that offer more advanced automation.
  
• Restricted Chat Volumes: With Landbot, you are limited on the number of chats you can handle, which could hold back growing businesses.
  
• Feature Limitations: While Landbot is user-friendly, it may lack some of the in-depth features that other platforms provide.

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Top 7 Landbot Alternatives in 2024:

Here is a list of the top 7 alternatives to Landbot for 2024:

1. YourGPT AI Chatbot: Leading AI chatbot platform for businesses with a no-code builder, advanced features, and customisation options.
   
2. Kore AI: An AI platform with advanced NLP and extensive integrations.
   
3. Verloop.io: AI customer support platform for omnichannel automation and engagement.
   
4. Haptik: An AI platform integrating generative AI for marketing, support, and operations.
   
5. Zendesk: Customer service solution with ticketing and analytics.
   
6. Hiver: Gmail-based customer service tool for team collaboration.
   
7. Certainly.io: A conversational AI platform that automates customer interactions.

See the comparison of Yellow AI Alternatives

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In-depth Comparison of 2024’s Top Landbot Alternatives

Let us explore these alternatives based on key criteria such as features, pricing, user interface, customer support, integration options, and unique selling points.

1. YourGPT AI Chatbot

YourGPT is a complete AI-first platform designed to automate customer support, sales, and internal operations using chat, voice, and no-code AI tools.

Features:

• No-Code AI Builder: Build, train, and customise AI agents using a simple interface. Adjust tone and behaviour and connect to tools—no coding needed.
• Multi-Source Training: Feed AI with data from PDFs, Notion, Google Sheets, help docs, and websites for smarter, context-aware replies.
• Omnichannel + Voice Support: Manage Web, WhatsApp, Messenger, Telegram, and LINE in one inbox. Add voice agents for real-time phone conversations.
• AI Studio: Create multi-step, logic-based agents with memory and intent through a visual no-code editor.

Pricing:

Starts at $49/month with a 7-day free trial (no credit card required). Includes all core features, making it a cost-effective Landbot alternative.

User Interface:

Clean, visual dashboard built for non-technical users. Offers full control over chatbot behaviour, flow design, and appearance.

Customer Support:

Includes live agent handoff, team chat, email support, and real-time analytics to monitor CSAT, fallback rates, and resolution speed.

Integration Options:

Supports multi-source data training and API access for integrating with CRM systems, internal dashboards, and external tools.

Why choose YourGPT over Landbot?

While Landbot focuses on visual chat flows, YourGPT offers a full AI suite—chat, voice, agent builder, analytics, and human routing in one platform. It’s designed for businesses that need end-to-end automation and smarter AI, without stitching together multiple tools.

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2. Kore AI

Kore AI provides a comprehensive platform for building conversational AI solutions aimed at improving customer and employee experiences.

Features:

• Advanced automation capabilities for routine tasks and workflows.
• Generative AI tools for content creation and process optimisation.
• Multi-channel support, including voice and text interactions.

Pricing:

• Plans start at $60 per month for the Essential package, with advanced options available at higher price points. This positions Kore AI as a competitive choice when exploring Landbot alternatives.

User Interface:

• User-friendly interface that facilitates the creation and management of chatbots and virtual assistants.

Customer Support:

• Offers email support and access to a comprehensive knowledge base.

Integration Options:

• Provides extensive integration capabilities with various digital channels and third-party applications.

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3. Verloop

Verloop.io specialises in conversational AI for customer support, focusing on automating interactions across multiple platforms.

Features:

• Contextual conversation capabilities that enhance user engagement.
• AI-driven chat support for real-time assistance and problem resolution.
• Personalised interaction flows tailored to customer needs.

Pricing:

• Pricing varies according to the specific requirements of each business. Contact us for detailed information.

User Interface:

• Designed for ease of use, allowing businesses to create and manage chat interactions seamlessly.

Customer Support:

• Provides robust support options, including real-time assistance and performance tracking tools.

Integration Options:

• Integrates with 6+ different channels, like.

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4. Haptic

Haptik is a conversational AI platform designed to enhance customer engagement through automation and personalised interactions.

Features:

• AI-driven customer support automation.
• Omnichannel capabilities, including integration with messaging platforms like WhatsApp.
• Generative AI applications for tailored customer experiences.

Pricing:

• Pricing details are typically customised based on the business’s needs; potential clients are encouraged to contact Haptik for a quote.

User Interface:

• Intuitive dashboard for managing interactions and monitoring performance metrics.

Customer Support:

• Offers extensive support resources and a dedicated team for client assistance.

Integration Options:

• Supports integration with over 60 applications, including CRM systems and payment gateways.

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5. Zendesk

Zendesk is a ticketing platform designed to help businesses manage customer support enquiries.

Features:

• Comprehensive customer support tools.
  
• Omnichannel integration with analytics.

Pricing:

• $55 per agent per month (annually, Team plan).

User Interface:

• User-friendly with customisable dashboards.

Customer Support:

• Extensive knowledge base and 24/7 support.

Integration Options:

• A wide range of third-party integrations are available.

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6. Hiver

Hiver is an email-based customer service tool built for Google Workspace users.

Features:

• Email-based customer support.
• Collaborative features for team efficiency.

Pricing:

• $19 per user per month (up to 10 users).

User Interface:

• Simple and integrates directly with Gmail.

Customer Support:

• Email and live support with a detailed knowledge base.

Integration Options:

• Seamless integration with Gmail and other apps.

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7. Certainly.io

Certainly is an AI conversational platform that offers chatbots and virtual assistants for customer support.

Features:

• Personalisation and automation capabilities.
• Strong focus on customer interaction and analytics.

Pricing:

• € 2,000 / month.

User Interface:

• Designed for easy navigation and customisation.

Customer Support:

• Comprehensive support resources and a responsive team.

Integration Options:

• Supports a variety of third-party tools.

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Criteria for Selecting Competitors & Alternatives

When evaluating competitors and alternatives to Yellow AI, consider the following criteria:

• Performance & Features: Look for platforms that offer advanced features, such as natural language processing, machine learning, and omnichannel support.
  
• Ease of Use: Choose platforms with user-friendly interfaces that are easy to navigate.
  
• Customisation & Integration: Opt for platforms that offer flexibility in customisation and integration with third-party applications.
  
• Pricing & Scalability: Consider platforms that offer competitive pricing and scalability options.
  
• Customer Support & Community: Evaluate the quality of customer support and the presence of an active user community.

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FAQ

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What is a no-code chatbot platform? ▼

A no-code chatbot platform allows you to create and manage chatbots without needing any programming skills. This makes it accessible for users with limited technical expertise.

How do these alternatives compare to Landbot? ▼

Each alternative offers distinct features, integrations, and pricing structures. To find the best fit for your needs, evaluate which platform aligns with your specific requirements and goals.

Can these platforms integrate with my existing systems? ▼

Most of these platforms are designed to offer extensive integration options, allowing them to work seamlessly with a wide range of tools and channels you may already be using.

Are these platforms suitable for small businesses? ▼

Yes, many of these platforms are scalable and offer solutions that are ideal for businesses of all sizes, including small businesses. They provide flexibility to grow with your needs.

What factors should I consider when choosing a chatbot platform? ▼

Consider factors such as the features offered, ease of use, customization capabilities, pricing, and the quality of customer support. These aspects will help you select a platform that best meets your needs.

How can I measure the effectiveness of my chatbot? ▼

To gauge your chatbot’s effectiveness, track metrics such as user engagement, response times, and overall customer satisfaction. These metrics will help you understand how well your chatbot is performing and where improvements may be needed.

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Conclusion

Choosing the right chatbot platform can improve your customer support and engagement.

The Landbot alternatives we’ve covered offer advanced AI and easy-to-use features to meet different needs.

These options can help you enhance customer interactions, whether you need smooth integrations or better support tools.

YourGPT offers a 7-day trial for our chatbot solutions, allowing you to explore how they can benefit your business.

Find a platform that helps you create personalised experiences and improves your customer support and helps you connect with customers preferred channels and boost satisfaction.