Top 6 Yellow AI Competitors & Alternatives in 2025
Rajni
August 12, 2024
Yellow AI provides AI tools for customer engagement, such as chatbots and voice assistants, to enterprises. However, small businesses may find other platforms that might better meet their needs for customisation, integration, pricing flexibility, and stability.
In 2025, businesses have various customer service tools available. If affordability, customisation, or advanced analytics are important to you, considering options beyond Yellow AI could improve your strategy.
In this blog we see the top 6 alternatives to Yellow AI for 2025. We cover each option’s unique features, pricing, and use cases to help you find the best fit for your customer engagement needs.
While Yellow AI is used by many businesses, there are several reasons why businesses may want to consider alternative options:
These limitations highlight the importance of considering alternative AI tools that can better meet the specific needs of a business.
Based on user feedback, community suggestions, and in-depth analysis, we have selected these chatbot platforms. Here is a list of the top 6 alternatives to Yellow AI for 2025:
See the comparison of ADA CX Chatbot Alternatives
Let us explore these alternatives based on key criteria such as features, pricing, user interface, customer support, integration options, and unique selling points.
YourGPT is a complete AI-first platform designed to automate customer support, sales, and business operations through a unified suite that combines chat, voice, and team collaboration.
Plans start at $49/month with a 7-day free trial (no credit card required). All core features are included. Custom pricing is available for larger teams.
Visual, no-code interface with full control over agent behaviour, tone, and appearance. Includes unified inbox and analytics dashboard.
Live agent routing via Slack, email, or internal dashboard with full chat history and internal collaboration tools.
Supports data ingestion from multiple sources and allows API-based integrations (developer assistance may be needed for advanced setups).
Why choose YourGPT over Yellow AI?
While Yellow AI offers strong automation tools, YourGPT provides an all-in-one AI suite—chat, voice, agent builder, live support tools, and analytics—making it a more complete solution for businesses that want full visibility, control, and automation across support, sales, and operations.
YourGPT AI Chatbot is a no-code, AI-powered platform that helps businesses to
Discover how YourGPT AI chatbot can streamline your customer service
Haptik is a conversational AI platform designed to enhance customer engagement through automation and personalised interactions.
User Interface:
Kore AI provides a comprehensive platform for building conversational AI solutions aimed at improving customer and employee experiences.
User Interface:
Verloop.io specialises in conversational AI for customer support, focusing on automating interactions across multiple platforms.
Zendesk is a ticketing platform designed to help businesses manage customer support enquiries.
When evaluating competitors and alternatives to Yellow AI, consider the following criteria:
Yellow AI provides effective AI tools for customer engagement but may not address every business need. Issues such as pricing, customisation, and stability could impact its suitability for some organisations.
For those seeking alternatives with better value, enhanced features, or more flexibility, exploring other options is recommended.
This blog lists the top 6 alternatives to Yellow AI for 2025, comparing them on features, pricing, and integrations.
Among these, YourGPT AI Chatbot stands out as a powerful solution with advanced conversational AI with seamless integrations and a no-code builder, making it a strong alternative for businesses looking for an intelligent, scalable, AI-first platform.
Assessing these alternatives will help you select a platform that aligns more closely with your business objectives and customer engagement strategy.
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