Voiceflow is a no-code platform for building and deploying AI agents to build a support chatbot, a voice assistant, or an internal tool using its drag-and-drop canvas, API connectors, and multi-platform exports.
But not every team finds that to meet advanced needs.
Some projects require custom business logic, real-time data handling, or AI first capabilities. Others need seamless voice agents, WhatsApp support, or secure compliance controls that go beyond basic flows.
That’s why many companies explore alternatives.
In this post, we’ve listed six Voiceflow alternatives for 2025 focusing on platforms that offer deeper flexibility, robust AI features, and the scales with your business growth.
Why Consider a Voiceflow Alternative?
Voiceflow’s no-code canvas makes it quick to prototype chatbots and voice assistants. You can design flows, connect APIs, and deploy to the web or smart speakers without writing code. That speed works well for early-stage projects—but as demands grow, you need platforms that match your technical requirements and team workflows.
Key limitations that drive change
Tighter system integrations Accessing live data or syncing with complex back-end systems can hit limits. When your agent must pull inventory updates, CRM records, or custom APIs in real time, you need deeper integration hooks.
Direct access to advanced AI models Built-in support for cutting-edge language models—like GPT-4—isn’t available out of the box. Teams that rely on high-accuracy summarisation, custom fine-tuning, or specialised AI services often choose platforms with native AI connectors.
Broader channel coverage Voiceflow natively targets web chat and voice devices. If you need enterprise-grade IVR, WhatsApp messaging, or other social channels, you’ll look for a platform with multi-channel adapters.
Enterprise collaboration and control Larger teams require role-based permissions, version history, and review workflows. When you’re coordinating multiple contributors or following strict compliance standards, missing collaboration features slows progress.
Advanced workflow logic Complex automation—event triggers, conditional routing, parallel steps—can become unwieldy in a basic flow builder. For processes that branch heavily or integrate with robotic process automation, a more powerful logic engine saves time and reduces maintenance.
Choosing a Voiceflow alternative helps you tap deeper technical capabilities, streamline development, and ensure your AI agents scale with your business needs.
Best 6 Voiceflow Alternatives in 2025
Looking for better options than Voiceflow? These six tools offer no-code chatbot building, AI automation, and multi-channel support—perfect for 2025 needs.
YourGPT: Build AI agents with a no-code editor. Supports 100+ languages and channels like WhatsApp, Slack, and websites.
Botpress: Open-source chatbot builder with a visual flow editor and native LLM support. Ideal for teams that need full customisation and on-premises deployment.
UChat: Drag-and-drop builder for 12+ platforms, including voice. Automate sales, support, and workflows at scale without writing code.
Kore.ai: Enterprise-grade AI platform for voice and chat assistants. Provides NLU, bot orchestration, and secure integrations out of the box.
ManyChat: Automate social messaging on Messenger, Instagram, and WhatsApp. Perfect for e-commerce campaigns and lead capture.
Chatling: No-code chatbot builder for web chat and messaging. Handle support and capture leads in 85+ languages with ready-made templates.
Voiceflow vs The Competition: 6 Alternatives You Should Know
Here are the 6 best Voiceflow alternatives in detail—designed to handle advanced workflows, voice agents, GPT integrations, and multichannel automation.
1. YourGPT
YourGPT is an AI-first platform for building and deploying conversational agents. It offers a no-code editor and advanced AI to power fast, personalised interactions across websites, messaging apps, email, and voice channels. Its modular design and broad integration support make it adaptable for diverse business needs.
Key Features:
No-Code Builder: Design and deploy chatbots using website links, documents, videos, and FAQs with a visual flow editor.
Omnichannel Integration: Embed agents on Slack, Telegram, Instagram, WhatsApp, Messenger, email, and your website.
Voice Agents: Enable high-accuracy speech recognition for voice-driven support across accents and languages.
Lead Generation: Capture and qualify leads with built-in forms and data collection during chat sessions.
AI Helpdesk Integration: Combine AI-powered self-service with seamless human handoff and full chat history.
Limitations:
Advanced Customisation Curve: Implementing complex logic and personalised integrations may require additional time and technical expertise, allowing teams to build highly tailored solutions that meet specific business needs.
Best For:
Enterprise Support Teams: Automating common queries and scaling service without expanding headcount.
Operations & IT: Building internal helpers for ticket routing, system queries, and real-time data lookups.
Agencies: Firms that develop and manage chatbot solutions for multiple clients and need a flexible tool that supports a variety of use cases.
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Botpress is an AI platform used to build and deploy conversational agents. It provides a visual development environment where teams can create chatbots and AI assistants using large language models (LLMs). Its modular structure and integration support make it adaptable for different business needs and industries.
Key Features:
BotStudio: A visual interface that allows teams to build and adjust AI agents without needing in-depth coding skills.
Autonomous Engine: Applies large language models (LLMs) to manage conversations and perform assigned tasks in a structured manner.
Knowledge Bases: Bots can reference custom content or documentation to provide context-aware and relevant responses.
Extensive Integrations: Connects with tools such as HubSpot, Notion, Jira, and Calendly to extend functionality and support a range of workflows.
Limitations:
Learning Curve: While Botpress includes a visual interface, making full use of its features may take time—particularly for users who are new to building conversational AI systems.
Limited AI Features: Botpress supports basic AI and language models but lacks advanced features limiting its use for building sophisticated, human-like chatbots.
No Built-In Human Escalation: Botpress does not offer a native solution for human escalation (human in the loop) to all users.
Best For:
Enterprises: Teams looking to automate structured processes or handle large-scale customer interactions using conversational AI.
Developers: Those who prefer working with APIs and want more control over how chatbots are built, customised, and deployed.
3. UChat
UChat is a no-code chatbot platform that allows businesses to automate conversations across websites, messaging apps, and voice channels. It uses a drag-and-drop builder and supports multiple languages, with no programming required.
Key Features
Omnichannel Deployment: Supports over 12 channels, including WhatsApp, Messenger, Instagram, Google Business Messages, Telegram, SMS, WeChat, Slack, and voice.
Voice Automation: Includes tools to build IVR systems and voice bots with call handling, transfers, and voice payment processing.
AI Integration: Offers native support for models like OpenAI’s GPT and Google Dialogflow to build context-aware bots.
E-commerce Tools: Enables catalogue management and in-chat checkout, suitable for conversational commerce across messaging platforms.
Third-Party Integrations: Connects with platforms such as Stripe, PayPal, Mailchimp, Google Sheets, and CRMs for workflow automation.
Limitations
Requires time to learn advanced features, especially for users without prior chatbot experience.
Some users report platform performance can vary during high traffic or complex automations.
Best For
Teams are handling customer conversations across several channels, including messaging apps and voice.
Businesses that require both voice and messaging automation within a single platform.
Small to midsized companies seeking e-commerce features and AI support without building custom solutions.
4. Kore.ai
Kore.ai is a conversational AI platform built for automating interactions across voice and digital channels. It’s designed to support both customer-facing and internal use cases, such as virtual assistants, contact centre automation, and workflow support.
Key Features:
Omnichannel Deployment: Works across more than 45 channels, including websites, mobile apps, messaging platforms, and voice systems. This helps maintain a consistent experience wherever users engage.
Voice Capabilities: Includes real-time voice interaction tools through its Voice Gateway. Features include conversational IVR, speech recognition, and smooth transitions between bots and human agents when needed.
AI and NLP Integration: Uses natural language processing and supports integration with large language models like OpenAI’s GPT to help bots understand user input and respond appropriately.
Security and Compliance: Built with enterprise-level security in mind, including data encryption and support for compliance requirements such as GDPR and HIPAA.
Limitations:
Complex Integration Configuration: Connecting the platform with external systems may require detailed configuration, which can be time-consuming depending on the tools involved.
Documentation Challenges: Some users find the documentation difficult to follow, which can slow down troubleshooting or more advanced setup tasks.
Version Control Limitations: The platform offers minimal support for tracking and managing different versions of bots, which can make it harder to roll back changes or monitor updates over time.
Best For:
Large Enterprises: Suitable for organisations looking to scale AI solutions across departments and communication channels.
Industries with Complex Needs: Works well for sectors such as finance, healthcare, or retail, where security, compliance, and language support are priorities.
Technically Skilled Teams: A better fit for businesses that have in-house developers or IT teams who can manage complex integrations and customisation work.
5. Manychat
ManyChat is a chatbot platform that helps businesses automate interactions on messaging channels such as Facebook Messenger, Instagram Direct Messages, WhatsApp, SMS, and email. It allows users to build chatbots for marketing, sales, and customer support without writing codes.
Key Features:
Multi-Channel Messaging: Manage conversations across Instagram, WhatsApp, Facebook Messenger, SMS, and email from a single dashboard.
Visual Flow Builder: Design chatbot workflows using a drag-and-drop interface, allowing for the creation of automated responses and customer journeys.
Voice Messages in Live Chat: The live chat feature supports sending and receiving voice messages, which can be helpful for teams that prioritise more personal or spoken communication.
Growth Tools: Includes tools like comment-to-message automation, landing pages, and QR codes to help attract and engage users.
Integrations: Connects with platforms such as Shopify, Zapier, and Google Sheets to support a range of operational tasks.
Limitations:
Limited Web Chat Support: ManyChat primarily focuses on social media and messaging platforms, lacking native support for website chat widgets.
Pricing Based on Contacts: The cost scales with the number of contacts, which may become expensive for businesses with large audiences.
Platform Policy Restrictions: Compliance with platform-specific policies, such as Meta’s 24-hour messaging window, may limit certain automation capabilities.
Best For:
E-commerce Businesses: Ideal for online retailers aiming to automate customer engagement and drive sales through messaging platforms.
Marketing Agencies: Supports agencies that manage multiple accounts and run messaging-based campaigns for different clients.
Content Creators and Influencers: Beneficial for individuals looking to grow their audience and interact with followers through automated messaging.
6. Chatling
Chatling is an AI chatbot platform that helps businesses automate customer support, lead generation, and user engagement across websites and messaging channels. It allows users to build multilingual chatbots without needing programming skills.
Key Features:
Voice Input Capability: Allows users to speak instead of typing. Voice messages are transcribed into text, which can improve accessibility and offer more flexibility in how users interact.
Multilingual Support: Supports communication in over 85 languages, making it suitable for teams working with diverse or international audiences.
AI Model Integration: Compatible with AI models such as GPT-3.5, GPT-4, and Claude 3, enabling context-aware, natural-sounding conversations.
Data-Driven Responses: Train chatbots using your website content, documents, or knowledge bases to provide accurate and relevant answers.
Analytics Dashboard: Includes tools to track chatbot performance and analyse user interactions to help improve response quality over time.
Limitations:
Voice Input Availability: Voice input is available only on specific plans and may consume additional credits.
Complex Interface Navigation: Although the platform includes a drag-and-drop builder, the layout may feel complex for users new to chatbot design.
Limited AI Customisation: While supporting multiple AI models, the options for deep customisation of AI behaviour may be restricted.
Best For:
Small to Medium Businesses: Useful for businesses that want to automate support and lead generation without needing a dedicated technical team.
Digital Marketing Agencies: Supports agencies managing multiple chatbot implementations across client websites or campaigns.
Educational Institutions: Beneficial for institutions looking to provide instant assistance and support for students and staff.
Comparison Table of Voiceflow Alternatives
Here’s a side-by-side comparison of the top Voiceflow alternatives—highlighting voice support, AI capabilities, multichannel deployment, and usability to help you choose the right platform faster.
Platform
No-Code Builder
Voice Agent Support
AI Chatbot Type
Multilingual Support
Omnichannel Channels
Live Data/API
eCommerce Integration
Analytics
Knowledge Base Import
Human Handover
Custom Code/Functions
YourGPT
Yes
Yes
Generative AI
100+ languages
WhatsApp, Telegram, Slack, Messenger, Web
API, Webhooks
Shopify, WooCommerce
Built-in AI Analytics
Yes
Yes
Yes
Botpress
Yes
No
Generative, Scripted
~40 languages
Web, messaging apps (custom setup)
Action Server, API
Via Integrations
Built-in
Yes
No
Yes
UChat
Yes (visual flows)
Yes
Generative, Scripted
Yes (Dialogflow/OpenAI)
WhatsApp, Facebook, SMS, Telegram, Web
API, Dialogflow
Shopify, WooCommerce, Stripe
Built-in, Segmentation
Yes
Yes
Yes
Kore.ai
Yes (GUI)
Yes
Generative, Scripted
Yes
Contact Center, Messaging, Web, Mobile
API
Enterprise Connectors
Enterprise-level
Yes
Yes
Yes
ManyChat
Yes (flow builder)
No
Scripted
Limited
Messenger, Instagram, WhatsApp
Keywords, API
Basic Payments
Pro plan A/B
Limited
Limited
No
Chatling
Yes
NO
Generative/Scripted
Yes
Web embed, WhatsApp (integration)
API integration
Via APIs
Basic analytics
Yes
Limited
No
Rasa
No (code-first)
Yes (connectors)
Generative, Scripted
~50 languages
Slack, Facebook, WhatsApp, Voice
Custom Actions
Custom Integration
Built-in
Yes
Yes
Yes
How to Choose the Right Voiceflow Alternatives
Selecting the ideal Voiceflow alternative hinges on matching platform capabilities to your core objectives—whether that’s faster support, richer engagement, or streamlined operations. Focus on these six criteria:
Advanced AI Capabilities Look for intent accuracy, contextual memory, and native support for top-tier language models. The more your agent understands users, the more natural and efficient each interaction becomes.
Omnichannel Coverage Ensure the platform deploys seamlessly across web chat, mobile SDKs, WhatsApp, Messenger, email, and voice channels. Consistent behaviour at every touchpoint keeps users immersed in a unified experience.
Scalability & Performance Verify the solution can handle high volumes—thousands of concurrent sessions—without lag. Platforms with proven autoscaling and load-balancing tools maintain responsiveness as demand grows.
No-Code Builder + Developer Tools A visual flow editor accelerates bot creation for non-technical teams. At the same time, APIs, webhooks, and code hooks empower developers to implement custom logic and integrations when needed.
Customization & AI Training Choose a platform that lets you refine responses, retrain models, and tweak conversation paths based on real-world usage. Continuous learning ensures accuracy improves over time.
Security & Compliance Confirm support for end-to-end encryption, role-based access controls, and audit logging. The platform should comply with standards like GDPR, SOC 2, or HIPAA if you handle sensitive data.
Use these criteria to evaluate each candidate. Building a shortlist of two or three platforms and running a hands-on pilot will reveal which alternative aligns best with your technical needs and business goals.
FAQ
What’s the biggest difference between Voiceflow and its alternatives?▼
Most alternatives offer native AI integration, capabilities, and broader multichannel deployment—including WhatsApp, and advanced voice agents.
Are Voiceflow alternatives suitable for non-technical teams?▼
Yes. Platforms like YourGPT, Manychat, and UChat are designed for non-developers. They offer drag-and-drop builders, prebuilt templates, and intuitive flows without needing any coding knowledge.
Which platform is best if I need both voice and messaging capabilities?▼
YourGPT and Kore.ai offer full support for both voice bots (including IVR) and messaging platforms like WhatsApp, Telegram, and Slack, making them ideal for multichannel use.
Is voice capability a must-have?▼
It depends on your audience. If your customers expect call-based interaction or you’re replacing traditional IVR systems, voice support (input and output) is critical. If you’re only using web or messaging, it’s optional.
How can I measure success after switching from Voiceflow?▼
Track chatbot KPIs like resolution rate, session length, drop-offs, CSAT, and cost per interaction. Most alternatives offer built-in analytics dashboards to monitor and improve performance over time.
Which chatbot is best for scaling customer support globally?▼
YourGPT, Kore.ai, and Chatling offer strong multilingual support (85+ to 135+ languages) and global channel deployment, making them ideal for scaling across regions.
Conclusion
Choosing a Voiceflow alternative starts with understanding what your business really needs.
Begin by outlining your requirements: the channels to support, your team’s technical level, and projected usage. Run a targeted pilot based on your most important use case to evaluate setup speed, performance under real-world workloads, and the platform’s ability to retain accuracy as demand grows.
YourGPT is intended to fill these gaps. Non-technical teams can also easily start and train AI agents, while developers have full access to APIs and webhooks to expand functionality as business needs change. YourGPT provides many channels right out of the box, including chat, voice, and messaging, which removes setup hurdles and reduces technical complexity.
Switching to the right Voiceflow alternative allows you to provide improved customer experiences while also focusing your team’s energy on high-value tasks. Continuous review and improvement will ensure that your conversational AI remains dependable and effective as your organization grows.
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