Add in-app chat support to your SaaS or mobile app. Place it on the screens where users stall, pass who they are, and hand hard cases to your team.

Group new-account tickets by onboarding stage, train an AI agent on your docs, and place it in the product where new users get stuck.

AI agents can now find and buy products for shoppers. See what agentic commerce changes for a Shopify store and which support jobs stay yours.

Build a Halloween shopping assistant for Shopify with YourGPT. Set up product recommendations, stock checks, cart actions and human support before launch.

See what a good customer effort score looks like, how to word and calculate CES on each scale, and which support habits raise customer effort.

Tier 1 support handles first contact. See how Tiers 0 to 3 differ and what changes when an AI agent becomes your first line.