Complete Comparison Guide:

DriftvsIntercomvsYourGPT

Drift is primarily a marketing tool focused on diverse 'playbooks' for sales. Intercom started as a messaging platform and added AI later as a paid add-on (Fin). YourGPT is an AI-first platform built from the ground up for autonomous support and sales. While Drift and Intercom charge heavily for AI features on top of seat costs, YourGPT offers a more powerful, native AI engine that is easier to set up and significantly more affordable.

Yes, significantly. Intercom and Drift are notorious for their high costs, charging for every agent seat plus expensive add-ons for AI and automation. YourGPT uses a transparent usage-based pricing model. You don't pay more just because your team grows. Most businesses save 40-70% by switching to YourGPT while gaining superior AI capabilities.

Absolutely. YourGPT combines the proactive lead generation capabilities of Drift (via proactive AI agents) with the customer support features of Intercom (shared inbox, help desk integration). Instead of paying for two separate, expensive tools, you get a unified platform that handles the entire customer lifecycle from visitor to support.

No. Drift often requires building complex 'playbooks' and decision trees, which is time-consuming. YourGPT ingests your existing content - website, PDFs, Help Center support articles - and instantly trains itself. It's ready to answer questions in minutes, not weeks, and maintains itself by auto-syncing with your knowledge base.

Intercom does not natively support AI phone agents; it's primarily text-based. YourGPT offers native Voice AI agents that can handle inbound and outbound phone calls, fully integrated with your knowledge base. This allows you to offer 24/7 phone support without hiring a call center, something neither Drift nor Intercom seamlessly provides.

Seamless. YourGPT includes a full-featured Team Inbox. When the AI detects a complex query or a high-value sales lead, it can instantly transfer the chat (with full context) to your human team. This works just like Intercom's inbox but is included as a core feature rather than a premium tier privilege.

Not at all. Since YourGPT learns by reading your existing content, you don't need to 'measure' or 'export' logic flows from Drift or Intercom. Simply point YourGPT to your public help center or upload your documents, and the AI reconstructs your knowledge base automatically. You can switch in less than an hour.