AI Billing Agent for Razorpay

Better Way to Support Razorpay Payments and UPI Customers With YourGPT

Connect your Razorpay account and let customers manage billing tasks on their own. The AI can create payment links, start or cancel subscriptions, check payment status from webhooks, process refunds, provide invoices, and update payment methods all through simple messages.

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Razorpay Chatbot Integration Preview
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Absentify HR management - YourGPT customer logoGreenomy sustainability platform - YourGPT customer logoHealthbird healthcare - YourGPT customer logoMageplaza ecommerce solutions - YourGPT customer logoMozart analytics - YourGPT customer logoNiini fashion brand - YourGPT customer logoOnboard recruitment platform - YourGPT customer logoStrom energy solutions - YourGPT customer logoSubminimal design agency - YourGPT customer logoTryp travel platform - YourGPT customer logoYskinz skincare brand - YourGPT customer logo
Absentify HR management - YourGPT customer logoGreenomy sustainability platform - YourGPT customer logoHealthbird healthcare - YourGPT customer logoMageplaza ecommerce solutions - YourGPT customer logoMozart analytics - YourGPT customer logoNiini fashion brand - YourGPT customer logoOnboard recruitment platform - YourGPT customer logoStrom energy solutions - YourGPT customer logoSubminimal design agency - YourGPT customer logoTryp travel platform - YourGPT customer logoYskinz skincare brand - YourGPT customer logo
Absentify HR management - YourGPT customer logoGreenomy sustainability platform - YourGPT customer logoHealthbird healthcare - YourGPT customer logoMageplaza ecommerce solutions - YourGPT customer logoMozart analytics - YourGPT customer logoNiini fashion brand - YourGPT customer logoOnboard recruitment platform - YourGPT customer logoStrom energy solutions - YourGPT customer logoSubminimal design agency - YourGPT customer logoTryp travel platform - YourGPT customer logoYskinz skincare brand - YourGPT customer logo
Built for Razorpay Billing Operations
AIThatHandlesPayments,Subscriptions,andRefundsEnd-to-End
Your AI agent completes Razorpay actions in real time, helping customers resolve billing tasks quickly while reducing manual work for your team.
Razorpay Payments in Chat

Handle Razorpay Payments Directly in Chat

Create orders and payment links when customers are ready to pay.

  • Create Razorpay orders directly from conversation context
  • Generate payment links for one-time charges or pending amounts
  • Use customer and order data so each payment request is accurate
Razorpay Payments in Chat
Razorpay Subscriptions

Subscription Flows That Match Your Plans

Support new sign-ups, changes, and cancellations.

  • Start subscriptions using your existing Razorpay plans
  • Update plan ID, quantity, or cycles when a user needs a change
  • Cancel subscriptions from chat when a customer decides to stop
Razorpay Subscriptions
Refunds & Billing Records

Refunds and Billing Records on Request

Handle refund actions and document access in one place.

  • Trigger full or partial refunds using Razorpay’s refund API
  • Pull invoices by ID so users can review or download them
  • Reference related orders or subscriptions to keep context clear
Refunds & Billing Records
Live Razorpay Data

Better Answers Using Live Razorpay Data

Use customer, order, and payment status to respond precisely.

  • Fetch customer profiles, orders, subscriptions, and payments from Razorpay
  • Use status updates (including webhook data) to confirm whether a payment went through
  • Answer billing questions based on the actual state in your Razorpay account, not guesswork
Live Razorpay Data
Smart AI for Razorpay Payments

ResolvePaymentQueriesFasterWithAutomatedChatSupport

Let customers resolve their Razorpay billing requests instantly through chat without waiting for support.

Create Payment Links Instantly

Generate Razorpay payment links on demand for one-time charges, overdue amounts, or quick settlements, all triggered through simple chat requests.

Manage Subscriptions with Ease

Create new subscriptions, update plan details, adjust quantities, or cancel an active subscription using Razorpay’s subscription APIs without manual effort.

Clarify Payment Status Using Webhook Data

When a payment succeeds or fails, the AI reads Razorpay’s webhook payload and explains UPI issues, card declines, or pending statuses clearly to the user.

Process Refunds Through Chat

Enable customers to request full or partial refunds directly in chat. The AI triggers Razorpay’s refund API and shares the refund status when available.

Fetch Invoices and Billing Records

Customers can retrieve invoices or billing details instantly using support for fetching orders, subscriptions, customers, or invoice IDs.

Guide Users Through Secure Payment Method Updates

If someone wants to change their card or UPI mandate, the AI recognizes the request and provides the correct Razorpay-approved steps since updates cannot be completed through API.

HOW IT WORKS
BringingYourRazorpaySetupTogether
Connect your Razorpay account, adjust a few settings, and let the AI manage the billing flow.
1

SetupRazorpayTemplate

Start with a ready-made Razorpay automation template that includes all essential actions and intents for handling payments, subscriptions, invoices, and refunds.

Setup Razorpay Template
2

ConnectYourRazorpayAccount

Add your Razorpay API keys so the AI can create orders, generate payment links, handle subscriptions, fetch invoices, and process refunds securely.

Connect Your Razorpay Account
3

CustomizeAIFlow

Adjust messages, prompts, and workflow rules to match your billing process so customers receive accurate, branded guidance.

Customize AI Flow
4

LaunchAcrossChannels

Publish the agent to your website, WhatsApp, Instagram, or email so customers can resolve billing tasks instantly through chat.

Launch Across Channels

Ready to Automate Your Razorpay Payments?

Launch your AI-powered billing assistant and let customers handle payments, subscriptions, refunds, and invoices — all through chat.

Start Building NowUse template
UNIFIED ENGAGEMENT

Connect Your Agent Across All Channels

Serve your audience across all preferred communication channels. Deliver consistent, intelligent AI assistance on your website, mobile app, and within popular messaging platforms.

YourGPT WhatsApp Business integration for messaging

WhatsApp

Handle customer inquiries 24/7 through WhatsApp Business with automated AI responses.

Setup WhatsApp AI Chatbot
YourGPT Email integration

Email

Manage customer interactions and support requests seamlessly via email.

Connect Email Integration
YourGPT Facebook Messenger chatbot integration

Messenger

Engage Facebook users with personalized conversations that answer questions and drive sales.

Setup Messenger Bot
YourGPT Slack integration for team collaboration

Slack

Get instant answers to team questions and automate routine tasks within your Slack workspace.

Add Slack AI Assistant
YourGPT Instagram DM automation integration

Instagram

Respond to Instagram DMs automatically with AI that matches your brand voice and style.

Automate Instagram DMs
YourGPT Line messaging app integration

Line

Serve customers on Line with AI-powered messaging that works in multiple languages.

Connect Line Chatbot
Connect your AI chatbot with Discord's messaging and community platform

Discord

Integrate AI chat capabilities with the Webflow website building platform

Webflow

Add AI chatbot features to your website built on the Wix platform

Wix

Enhance your content management system with WordPress chatbot integration

Wordpress

Connect your customer messaging platform with Intercom integration

Intercom

Integrate AI chat capabilities with the Telegram messaging platform

Telegram

Add AI chat features to your ecommerce store on the Shopify platform

Shopify

View all integrations
Integrate YourGPT with Existing Stack
Connect YourGPT to your website or business app easily. It works with top CMS, e-commerce, and CRM platforms so you can add AI to your system with minimal setup.
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Webflow
Embed YourGPT Chatbot seamlessly into your Webflow website with ease
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WordPress
Integrate YourGPT Chatbot effortlessly into your WordPress website and enhance user interactions.
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Bubble
Enhance your Bubble website with YourGPT Chatbot for smart conversations
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Shopify
Add YourGPT Chatbot to your Shopify website in minutes
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Wix
Add a touch of intelligence to your Wix website with YourGPT Chatbot
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Framer
Add YourGPT Chatbot to your Framer website in minutes
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Security and Compliance
Your security is our top priority. We understand the importance of security and compliance to you, and we're fully committed to provide safe and secure platform.

SOC 2 Type 2 Certified

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GDPR Compliant

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Customer Stories

WhatTeamsSayAboutUsingYourGPTWithRazorpay

Real stories from businesses that improved their Razorpay support experience.

“We cut our billing queries almost in half. Most of our support tickets used to be about failed payments or subscription changes. After adding the AI agent with Razorpay connected, customers sort out these issues on their own. Our team finally has breathing room.”
lee
lee
Support Lead
Billing Support Team
“Customers get their invoices instantly now. People often asked for past invoices, and someone from the team had to dig them out manually. Now they just ask the chatbot and get the file immediately. It saved us a surprising amount of time.”
Amit Verma
Amit Verma
Operations Manager
Ops & Finance
“Subscription changes no longer create support delays. Our users frequently switch between plans. The AI handles subscription creation, upgrades, and cancellations directly through Razorpay. It works reliably, and our ticket volume is noticeably lower.”
Harshita Singh
Harshita Singh
Product Manager
Product Team

Frequently Asked Questions

Check out the most common questions and answers below

What billing tasks can YourGPT handle with Razorpay?

YourGPT can handle a wide range of Razorpay billing operations directly through chat. It can generate payment links, create orders, manage subscriptions, fetch invoices, check payment status using webhook data, retrieve customer or order details, and initiate full or partial refunds using your Razorpay API connection.

Is connecting my Razorpay account to YourGPT secure?

Yes. YourGPT connects to Razorpay using secure API-key–based authentication and only performs the actions you explicitly enable. No card numbers, UPI IDs, or sensitive payment details are stored or exposed at any point.

Can customers start or modify Razorpay subscriptions through chat?

Yes. Customers can create new subscriptions, modify existing plan details, adjust quantities or billing cycles, and cancel active subscriptions directly through chat, all based on your configured Razorpay plans and rules.

Can YourGPT process Razorpay refunds?

Yes. YourGPT can initiate both full and partial refunds using Razorpay’s refund API. Once Razorpay confirms the action, the AI updates the customer with the refund status in real time.

Can the AI tell whether a Razorpay payment succeeded, failed, or is pending?

Yes. YourGPT listens to Razorpay webhook events and uses them to clearly explain payment outcomes, including UPI failures, card declines, authentication issues, pending states, or successful transactions, with accurate and real-time context.

Can customers get their Razorpay invoices or past billing records?

Yes. Customers can request invoices, order details, or subscription records at any time. YourGPT retrieves the correct documents or IDs instantly from your Razorpay account and shares them through chat.

Can the AI help users update their Razorpay payment method?

Yes. While Razorpay does not allow payment method changes directly through its API, YourGPT guides users through the official Razorpay flow for securely updating cards or UPI mandates.

How difficult is it to set up the Razorpay template?

The setup process is straightforward. You load the Razorpay template, add your API keys, adjust responses or workflows if needed, and publish the agent. All required actions and intents come preconfigured, so you can go live quickly.

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AI Assistance for Razorpay

Turn Every Razorpay Billing Query Into a Quick Chat Resolution

Let customers handle payments, subscriptions, refunds, and invoices through chat while your team focuses on real work.

Get Started Now
✓5-minute setup
✓Secure & compliant
✓24/7 AI support