7 Best AI Chatbot Alternatives to Gupshup for Business in 2026
Akansha
February 26, 2025
Gupshup is a chatbot platform that businesses use, though some users have encountered limited AI capabilities, slow feature development, and restricted integrations. These limitations can affect automation quality, customer interactions, and overall scalability.
This post covers seven top Gupshup alternatives for 2026 that offer more advanced AI, faster build, consistent development, and better integrations. Each option is analyzed for its strengths, helping you choose the right fit based on business needs.
Gupshup is a widely used messaging and chatbot platform, but it doesn’t always keep up with business demands. Limited AI capabilities, slow feature development, and integration constraints often lead companies to explore better options.
The right alternative offers stronger AI, faster innovation, and seamless integrations to support business growth. As companies demand smarter and more adaptable chatbot solutions, Gupshup alternatives are gaining traction.
If Gupshup doesn’t meet your needs, these alternatives offer better automation, flexibility, and integration:
These platforms help businesses improve customer engagement, automate messaging, and streamline support.
Lets see the Comparison of the best Gupshup alternatives based on features, pricing, integrations, and unique strengths.
YourGPT is an AI platform that lets businesses create custom AI agents without any coding. It works with popular messaging apps like WhatsApp, Telegram, and Slack, and supports over 100 languages.
With features like voice recognition, smart conversations, and lead generation, YourGPT helps businesses improve customer support and automate tasks to save time and effort.
YourGPT makes AI-powered messaging simple and effective, helping businesses automate communication while keeping conversations personal and responsive.
YourGPT AI agent builder is ideal for businesses that need an AI solution to automate customer support, sales, marketing, or internal workflow.
Discover how YourGPT AI chatbot can streamline your customer service
Verloop.io is a conversational AI platform that helps businesses automate customer interactions through chat and voice AI. It provides an end-to-end solution for enhancing customer engagement with AI-driven automation and real-time support.
Verloop.io simplifies customer support automation with AI-powered solutions, helping businesses improve response times, engagement, and customer satisfaction.
Sendbird is a messaging platform that helps businesses integrate in-app messaging, voice, and video chat into mobile and web applications. It’s a powerful alternative to Gupshup for companies looking to enhance user engagement through real-time communication features.
Sendbird makes in-app communication simple and effective, helping businesses improve user engagement and retention with real-time messaging and chat solutions.
Wati is a customer engagement platform that helps businesses automate and manage customer interactions using the WhatsApp Business API. It provides a scalable and user-friendly solution for streamlining communication.
Wati makes WhatsApp-powered customer engagement simple and effective, offering businesses a feature-rich, scalable, and user-friendly platform to enhance communication.
Kore.ai is a conversational AI platform that helps enterprises automate customer interactions, enhance engagement, and streamline operations. It provides intelligent virtual assistants with advanced AI and automation capabilities.
Kore.ai is a powerful alternative to Gupshup for enterprises seeking an advanced AI chatbot platform with deep automation, omnichannel capabilities, and industry-specific solutions.
DoubleTick is a WhatsApp-focused business communication platform that helps businesses streamline customer interactions on WhatsApp. It provides automation tools and multi-agent support to enhance engagement and response efficiency.
DoubleTick is a strong alternative to Gupshup for businesses looking for a WhatsApp-exclusive solution with real-time analytics and multi-agent support, though it lacks multi-channel capabilities and advanced AI automation.
DelightChat is a cost-effective WhatsApp API provider designed for e-commerce businesses looking to simplify customer interactions and support. It streamlines order tracking, customer inquiries, and support processes.
DelightChat is an excellent choice for small e-commerce businesses seeking a simple, cost-effective WhatsApp support solution, though it may not be ideal for businesses needing advanced customization.
When selecting a Gupshup alternative, consider platforms that best align with your business requirements. Key factors to evaluate include:
By considering these essential factors, you can find a Gupshup alternative that improves customer engagement, streamlines communication, and aligns with your business goals.
Gupshup is a cloud-based messaging and chatbot platform that helps businesses automate conversations across multiple channels like WhatsApp, SMS, and social media. It provides messaging APIs, a chatbot builder, and AI-powered automation to enhance customer interactions.
Businesses seek alternatives to Gupshup due to concerns about pricing, limited customization options for chatbot workflows, integration challenges with third-party tools, and scalability issues for advanced AI or automation needs.
When selecting an alternative, consider AI capabilities, ease of use (no-code or low-code options), omnichannel support, seamless integrations with business tools, and flexible pricing and scalability to match business growth.
YourGPT is one of the best no-code alternatives, offering an easy drag-and-drop chatbot builder, omnichannel support, AI-powered automation, and seamless integrations with business tools like CRMs and e-commerce platforms.
Gupshup is a chatbot platform, but many businesses find it limiting. It lacks strong AI, updates slowly, and doesn’t integrate well with other tools. If your business needs better automation, faster responses, and smarter AI, switching to a better alternative makes sense.
Among the top choices, YourGPT is the best no-code chatbot builder. It works with WhatsApp, Telegram, Slack, and many other platforms. It supports over 100 languages, offers smart automation, and easily connects with your CRM, e-commerce store, or helpdesk. Unlike Gupshup, YourGPT grows with your business, helping you automate customer service, sales, and internal workflows without coding.
For businesses focused only on WhatsApp, Wati and DoubleTick offer a good tools. If you need advanced AI chatbots for enterprise use YourGPT & Kore ai is a solid choice. Sendbird work well for real-time messaging in different channels.
The best chatbot platform depends on your needs. If you want an easy, powerful AI chatbot that works everywhere, YourGPT is the smartest choice. It gives businesses 24/7 customer support, seamless integrations, and a no-code AI agent builder—making automation simple and effective.
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