8 Best Kore.ai Alternatives for Conversational AI in 2025
Akansha
March 25, 2025
Kore.ai is a popular conversational AI platform used by enterprises across industries. It offers AI and pre-built solutions tailored to specific business needs.
But not every organisation finds it to be the right fit.
Some businesses feel Kore. AI is too complex to implement. Others mention challenges with customisations or long deployment cycles. For teams looking for a simpler setup, faster results, or more flexibility, Kore AI may not always meet expectations.
That’s why many companies are exploring alternatives.
In this post, we’ve listed 8 Kore.ai alternatives for 2025—focusing on platforms that offer easier integration, better adaptability, and features that match how your business actually operates.
Kore.aiis a feature-rich conversational AI platform, but there are a few limitations businesses should consider before adopting it.
1. Lack of Transparent Pricing
Kore does not publish its pricing openly. For small and midsized businesses, the cost can be unpredictable—especially when scaling usage or accessing advanced features.
2. Complex Integrations
While Kore.aisupports various third-party tools, integrating with custom-built systems or legacy software can be challenging. Businesses often need technical resources to manage the setup and maintenance.
3. Performance Under Load
Some users report slower response times when handling high interaction volumes. Ensuring stable performance at scale may require extra tuning and infrastructure support.
4. Limited Channel Support
Kore.ai supports common channels like web and mobile but may not offer native support for all messaging platforms or voice assistants. Businesses wanting a broader omnichannel presence might need additional development.
5. Time-Intensive Implementation
Deploying Kore.ai often involves configuring APIs, building workflows, and training the AI. Without a dedicated team, the setup process can take longer and lead to higher implementation costs.
1. YourGPT: No-code AI agent builder for automating support, sales, and marketing across messaging apps.
2. Yellow AI: Automates customer service across voice, chat, and email with multilingual and integration support.
3. Haptik: Virtual assistants for customer engagement on websites, apps, and social media.
4. ManyChat: Chat marketing tool for automating interactions and lead capture on Instagram, WhatsApp, and Messenger.
5. Boost.ai: Enterprise-focused AI for automating customer interactions across chat and voice, 24/7.
6. Ada.cx: Automates support across channels, resolving over 70% of queries without human agents.
7. Rasa: Open-source platform for building fully customisable virtual assistants with flexible deployment.
8. Tars: A no-code chatbot builder with templates for quick setup on websites and messaging platforms.
A detailed comparison of top AI platforms that businesses are using instead of Kore AI.
YourGPT is an AI agent platform that lets businesses create custom AI agents and AI chatbots without any coding. It works with popular messaging apps like WhatsApp, Telegram, and Slack and supports over 100 languages.
With features like voice agents, self-learning, sequential agents, and lead generation, businesses across industries are already using automation for tasks, customer support, sales, and marketing to reduce manual effort and save time.
The YourGPT AI agent builder is ideal for businesses looking to automate customer support, sales, marketing, or internal workflows with a reliable AI solution.
Discover The best AI Alternative to Kore AI
Yellow AI is an AI-powered platform designed to automate customer service, offering personalised interactions across multiple communication channels.
Yellow.ai does not disclose its pricing structure publicly. Businesses need to reach out to their sales team for customised quotes based on specific needs.
Haptik is a conversational AI platform designed to help businesses improve customer engagement and automate interactions. With AI-powered virtual assistants, it streamlines support, enhances efficiency, and provides a seamless user experience across multiple channels.
Haptik does not provide public pricing details. Businesses need to contact the sales team for a customised quote based on their specific needs.
ManyChat is a chat marketing platform that helps businesses automate customer interactions across messaging channels like Instagram, WhatsApp, and Facebook Messenger.
Boost AI is a conversational AI platform designed for enterprises looking to automate customer interactions with virtual agents. Its scalability and integration capabilities make it a strong option for businesses needing AI-driven support solutions.
Boost.ai does not disclose pricing publicly. Businesses need to reach out to the company for customised quotes based on their needs.
Ada CX is an AI-powered customer service automation platform designed to improve customer experiences by handling interactions across multiple channels. It provides a scalable solution for businesses looking to streamline customer support operations.
Ada.cx follows a performance-based pricing model, meaning businesses only pay for AI-resolved conversations. For specific pricing details, businesses need to contact Ada.cx directly.
Rasa is an open-source conversational AI platform that helps businesses build, deploy, and manage virtual assistants. Known for its flexibility and developer-friendly tools, it allows organisations to customise AI solutions without being tied to a single vendor.
Rasa offers different options based on business needs:
Tars is a conversational AI platform that helps businesses improve customer experience and streamline processes through AI-powered chatbots. It simplifies complex interactions, making automation more accessible for businesses of all sizes.
Tars offers tailored pricing based on business needs. Companies interested in the platform need to contact Tars for specific pricing details.
The right conversational AI platform should align with your business goals—whether that’s faster support, better customer engagement, or lower operational costs. A good platform should be accurate, scalable, and simple to integrate into your existing systems.
Here are some of the aspects to look for:
1. Advanced AI Capabilities
The AI should understand intent accurately, manage complex conversations, remember context, and support multiple languages. These capabilities directly impact how helpful and human the chatbot feels to your users.
2. Omnichannel Support
The platform should work across web, mobile apps, WhatsApp, Facebook Messenger, Line, email, and voice agents. Consistent performance across all touchpoints keeps the customer experience smooth and connected.
3. Scalability and Performance
It should be able to handle thousands of interactions without lag. High performance under load is essential for growing businesses that serve users at scale.
4. No-Code Builder + Developer Tools
A drag-and-drop interface helps non-technical teams build fast. Meanwhile, developer tools like API calling and code execution options give full control to build more advanced, customised solutions when needed.
5. Customisation and AI Training
The platform should let you train the AI and edit responses, and it improves over time with usage. This improves accuracy and relevance over time.
6. Security and Compliance
Strong security features like encryption, role-based access, and audit logs are non-negotiable. The platform should meet standards such as GDPR and SOC 2, especially if you’re handling sensitive customer data.
Consider factors like cost, ease of use, industry fit, integration capabilities, and scalability. If you need an affordable, no-code chatbot with multilingual support, YourGPT.ai is a strong choice.
YourGPT.ai is among the most cost-effective options, offering powerful AI chatbot capabilities at competitive pricing, especially for startups and small businesses.
Yes, YourGPT.ai offers multilingual support, allowing businesses to engage customers in various languages across different channels.
The best Kore.ai alternative depends on your business needs. YourGPT.ai is a top choice for its user-friendly interface, affordability, and AI-powered automation.
Choosing the right conversational AI platform means matching your needs with what each tool actually delivers. Voiceflow works well for quick prototypes but can fall short when you need custom logic, live data, or enterprise-grade security.
YourGPT stands out by letting non-technical teams build and train agents fast while giving developers APIs and webhooks to extend functionality. It supports chat, voice, and messaging channels without extra setup.
Start by listing your core needs—channels to cover, team skills, and expected volume. Then run a small pilot that mirrors your top use case. Measure how long it takes to set up, how well the bot handles real requests, and whether it stays fast under load.
The right platform helps you serve customers smoothly and frees your team to focus on bigger priorities. Keep reviewing conversation logs and updating your bot so it stays accurate and useful as your business grows.
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